greenhouse
Solutions Consultant, EMEA
Dscout
Remote, GBR
Full-time
Mid · 3+ years experience
Remote
Discovered 2 weeks ago
DscoutUserTestingMazeFigmaMiro
Free
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Role Overview
We’re looking for a Solutions Consultant to join the Dscout Presales Team. In this role, you will partner closely with Account Directors to guide prospective customers through their evaluation of Dscout’s research platform. You will act as both a product expert and a strategic advisor - uncovering pain points, shaping use cases, and demonstrating how Dscout’s solutions deliver real value. This role blends presales excellence, research credibility, and product storytelling, making it ideal for someone energized by problem‑solving, discovery, and influencing customer decisions. This role would be reporting directly to the Senior Director of Solutions Consulting.
Key Skills for This Role
DscoutUserTestingMazeFigmaMiro
Full Job Posting
Overview
We’re looking for a Solutions Consultant to join the Dscout Presales Team. In this role, you will partner closely with Account Directors to guide prospective customers through their evaluation of Dscout’s research platform. You will act as both a product expert and a strategic advisor - uncovering pain points, shaping use cases, and demonstrating how Dscout’s solutions deliver real value. This role blends presales excellence, research credibility, and product storytelling, making it ideal for someone energized by problem‑solving, discovery, and influencing customer decisions. This role would be reporting directly to the Senior Director of Solutions Consulting.
What You Will Do
- Partner with Account Directors to understand customer goals across research, design, and broader business contexts.
- Support discovery conversations to identify pain points and unpack complex research workflows.
- Translate customer challenges into clear, high‑impact use cases.
- Deliver compelling, customized demos tailored to each customer’s workflow, challenges, and goals.
- Own the “tech win” by driving alignment across the customer’s buying committee.
- Serve as the product expert-explaining capabilities, value, limitations, and best‑practice approaches.
- Scope, plan, and execute customer evaluations, including research design, recruiting, fielding, and analysis support.
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