Solution Executive, Learning & Performance

The Solution Executive role will be responsible for successfully aligning and selling the HealthStream Learning & Performance product suite to meet or exceed sales quota within a specific geographic territory. This individual will have ultimate responsibility for many elements of the sales process, including market segmentation, prospecting, qualifying, positioning, demonstrations, solution expertise, presentations, objection handling, contract negotiations through sale closure, in addition to providing leadership for other team members.

You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training.

• Identify and Qualify Opportunities for both existing clients and new prospects: Includes aligning HealthStream Learning & Performance solutions with prospect/client initiatives, developing deep customer knowledge and relationships, identifying funding source, securing executive team sponsorship, resolving obstacles, and designing take out opportunities.
• Demonstrate, Propose, and Present: Includes demonstrating HealthStream Learning & Performance solutions to key stakeholders, presenting compelling value proposition, developing comprehensive and innovative proposals, answering questions, building ROI / business case, and following up promptly and professionally.
• Support RFP process: In response to requests for proposals, lead proposal teams, support quality RFI/FRP response strategy, secure references, and handle pricing strategy.
• Negotiate and Close Business: Including creating and submitting contracts, negotiating contract terms, secure commitment and signature, processing contracts in the contract management system, and effectively transitioning clients to the implementation phase to ensure long-term customer success.
• Territory Planning and Pipeline Management: Including developing and updating territory plans, managing pipeline in CRM system, updating plans and pipeline, support sales leadership in strategy formulation, and present plans/pipeline to sales leadership effectively and succinctly.
• Contribute to the HealthStream Sales Community: Includes developing and sharing best practices and leverageable materials, facilitating internal discussions, collaborating with other sales team members, supporting efforts by the Sales Operations (SAO).
• Undertake Personal and Professional Development Opportunities: Including developing and maintaining outstanding product knowledge, building deep expertise in healthcare trends especially as it relates to Learning & Performance, and continuing to enhance skills and abilities such as communication, presentation, negotiations, and teamwork.
• Value Added Member of Broader HealthStream Community: Includes working cross-functionally with Marketing, Product and Project Managers to create value-added customer solutions aligned with our vision, business principles, and values.
• Challenger Selling Mindset: Understanding that relationship building is important, but assisting clients with their strategic initiatives requires challenging them to think differently.
• Target Audience: Being able to understand the needs of stakeholders and target leadership within the C-Suite, Human Resources, Clinical, Risk Management, Education, and other.