Solution Executive, Career Networks

The SMB (small- & medium business) Solution Executive, Career Networks is a hybrid sales role responsible for both driving new enterprise sales and managing, retaining, and growing an existing book of business within HealthStream’s Career Network portfolio in HealthStream’s SMB Accounts.

The role will initially focus on selling and supporting the myCNAjobs line of business, with additional responsibilities to include selling across the broader Career Network Suite.

In addition to acquiring new logos, this position owns a portfolio of SMB customers and is accountable for maintaining strong client relationships, expanding revenue through renewals, upsells, and cross-sells, and ensuring long-term customer value.

Through a consultative sales approach, the Solution Executive aligns customer and prospect hiring and workforce needs with HealthStream’s Career Network solutions by building trust, credibility, and relationships with key stakeholders.

This individual has end-to-end responsibility for the sales process—including prospecting, qualification, positioning, demonstrations, objection handling, negotiation, and closing—in order to meet or exceed assigned sales quotas across both new and existing accounts.

You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training.

• Analyze market opportunity within existing customer accounts and new prospect accounts to drive net-new revenue and expand current relationships.
• Own and manage a book of small and medium business customers, with accountability for customer retention, satisfaction, and revenue growth through renewals, upselling, and cross-sells.
• Build and maintain trusted advisor relationships with key customer stakeholders to ensure ongoing value realization and long-term partnership.
• Acquire and maintain a deep understanding of solution components, features, functionality, and benefits to effectively support both new sales and existing customers.
• Collaborate with HealthStream Account Managers and internal teams to develop and execute account strategies that support customer goals while driving portfolio growth across the broader Healthstream suite.
• Devise and execute competitive strategies to protect and grow existing accounts while targeting and unseating competitors.
• Present and demonstrate the value proposition and ROI of assigned solutions to customers and prospects using a consultative approach via Teams/WebEx and in person as appropriate.
• Create and execute an annual business plan aligned to monthly, quarterly, and annual quota attainment across both new and existing revenue.
• Achieve and maintain Product Certification for assigned solutions through HealthStream’s Product Certification Program.
• You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training.