Solution Engineer

Deliver compelling software demonstrations tailored to customer business requirements.

Conduct technical presentations, executive briefings, workshops and proof-of-concept engagements.

Clearly communicate technical capabilities, business value and return on investment.

Support Account Executives, Regional Sales Managers and leadership teams throughout the sales cycle.

Translate customer requirements into practical and scalable solution architectures.

Facilitate discussions with stakeholders ranging from frontline users to executive leadership.

Collaborate with Account Executives to develop opportunity strategies and account plans.

Support pipeline growth and sales planning initiatives.

Apply value-selling and consultative-selling methodologies.

Identify cross-sell and expansion opportunities within existing customers.

Maintain accurate opportunity and customer activity information within Salesforce CRM.

Lead and coordinate customer tender responses including RFPs, RFIs, RFQs and procurement submissions.

Develop technical, functional, commercial and value-focused proposal content.

Collaborate with Product Management, Sales, Customer Success and Professional Services teams to prepare winning responses.

Participate in proposal presentations, demonstrations and solution defence activities.

Support implementation planning and project kick-off activities.

Assist with configuration, testing, validation and deployment where required.

Deliver customer training and knowledge-transfer sessions.

Support customer adoption, value realisation and continuous improvement programs.

Identify opportunities for service expansion and broader platform adoption.

Work directly with Product Management to provide customer and market feedback.

Advocate for customer requirements and product enhancements.

Support validation of new product functionality and solution innovations.

Contribute to continuous improvement programs across the business.

Represent Sphera as a subject matter expert internally and externally.

Support webinars, customer forums, industry conferences and trade events.

Participate in white papers, articles, case studies and industry publications.

Promote best practices in Operational Risk Management and Control of Work.

Sphera Control of Work (CoW)

Advanced Risk Assessment (ARA)

Master Data Management (MDM)

Process Safety Management

Operational Risk Management platforms

Experience using Salesforce CRM.

Mining & Resources

Energy & Utilities

Oil & Gas

Chemicals

Manufacturing

Infrastructure

Heavy Industry

Exceptional communication and presentation skills.

Strong business analysis and solution consulting capabilities.

Ability to translate technical concepts into business value.

Strategic thinking and commercial awareness.

Strong stakeholder management skills.

Customer-first mindset.

Sphera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this position. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

Sphera is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all colleagues.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.