Solution Consultant
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Key skills for this role
About the Role
Responsible for customer experience and delivery of Trellix cybersecurity solutions. Deploy, integrate, and operationalize products across enterprise environments. Requires 5+ years technical experience, cybersecurity expertise, and strong customer relationship skills.
Key Skills for This Role
Responsibilities
- Responsible for overall customer experience and successful delivery of services
- Build and maintain strong customer relationships
- Deploy, integrate, and operationalize Trellix products across enterprise environments
- Write technical documentation and briefings
- Lead or participate in technical exchange meetings
- Develop engineering artifacts such as system design diagrams, data flow diagrams, test plans, test reports
- Lead or participate in development testing, debugging, pre deployment testing, and post deployment testing
- Lead or participate in certification and accreditation and/or access and authorization processes
- Lead or participate in deployment planning and execution
- Analyze technical/integration requirements and develop technical solutions for customer review
- Lead or participate in system configuration, tuning, and policy development
- Monitor and manage system health, status, availability, and functionality
Requirements
- 5+ years in a technical capacity
- B.S. or higher in Computer Science, Information Technology, or Engineering
- Experience with enterprise network technology planning, deployment, user migration and operations
- Technical proficiency in cybersecurity operations, cybersecurity engineering, systems engineering, or Windows/Linux systems administration
- Experience with Trellix Endpoint Security (ENS), ePolicy Orchestrator (ePO), Data Loss Prevention (DLP), Endpoint Detection and Response (EDR), Threat Intelligence Exchange (TIE), and Data Exchange Layer (DXL)
- Experience with Active Directory, Databases, Virtualization, Cloud Services (AWS, Azure), and enterprise networks
- Excellent communication and interpersonal skills
- Self motivated and passionate about cybersecurity
Full Job Posting
Role Overview
- You will be responsible for overall customer experience and successful delivery of services.
- You will build and maintain strong customer relationships.
- You will work with a group of customer organizations to deploy, integrate, and operationalize Trellix’s Products capabilities across a broad enterprise.
About the Role
- Write technical documentation and briefings.
- Lead and/or participate in technical exchange meetings.
- Collaborate with end users as well as inter agency, intra agency, and internal Trellix stakeholders.
- Develop engineering artifacts such as system design diagrams, data flow diagrams, test plans, test reports, etc.
- Lead or participate in development testing, debugging, pre deployment testing, and post deployment testing.
- Lead or participate in certification and accreditation and/or access and authorization processes.
- Lead or participate in deployment planning and execution.
- Analyze technical/integration requirements and develop technical solutions for Customer review and consideration.
- Lead or participate in system configuration, tuning, and policy development.
- Lead or participate in the development of standard operating procedures (SOPs) and playbooks.
- Monitor and manage system health, status, availability, and functionality.
- Report on technical problems, operational problems, and end user/customer feedback.
About You
- You are self motivated and passionate about cybersecurity and information technology.
- You have experience with enterprise network technology planning, deployment, user migration and operations.
- You have excellent communication and interpersonal skills.
- You have demonstrated technical proficiency in cybersecurity operations, cybersecurity engineering, systems engineering and/or Windows and Linux systems administration.
- You have experience with Trellix Endpoint Security (ENS), ePolicy Orchestrator (ePO), Data Loss Prevention (DLP), Endpoint Detection and Response (EDR), Threat Intelligence Exchange (TIE), and Data Exchange Layer (DXL).
- You have experience with Active Directory, Databases, Virtualization, Cloud Services (i.e., AWS, Azure) and enterprise networks.
- Your background includes 5+ years in a technical capacity.
- You hold a B.S. or higher in a related technical field (i.e., computer science, Information technology, or engineering).
- You have the aptitude and ability to develop expertise with Trellix products.
- You have familiarity with cyber threat identification, management, mitigation, and response strategies.
Company Benefits and Perks
- Retirement Plans
- Medical, Dental and Vision Coverage
- Paid Time Off
- Paid Parental Leave
- Support for Community Involvement
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