Senior Solutions Engineer

Overview

• As a Solutions Engineer, you'll work with enterprise account managers as a technical sales expert.
• You'll assist the sales teams in technical presentations, serve as the technical knowledge resource, conduct customer demos, help qualify customer requirements, build solutions that address customer needs, explain how those solutions solve customer problems, and detail our differentiation from the competition.
• As a Solutions Engineer you'll understand and possess in-depth knowledge of Security, Cloud Architectures and on-premise hub and spoke infrastructures.
• Understand the challenges our customers face in today's work and the transformation going on in the security industry.
• Help the customers move securely into the cloud
• Participate in solution led sales calls and prospect visits, qualifying the customer's requirements
• Gather requirements, develop use cases, and understand our client's needs and constraints
• Can present the "Threat Defence Lifecycle" and how this solves the customers' need and outcomes
• Provide technical expertise on customer product and solution demonstrations
• Create unsolicited solution proposals and ensure it meets or exceed the customer's requirements and is fit for the intended purpose
• Manage the technical or solution response to RFIs/RFPs and orchestration of the virtual teams to help achieve a comprehensive consultative response
• Present a solution proposal to the customer, demonstrate how we solve the customer's requirements and how this aligns with the customers' outcomes and differentiate from the competition
• Lead the proof of concept from engagement, ownership of all activities and orchestration, through to completion
• Retain a competent level of knowledge and technical experience across Trellix products, solutions and sales proposition
• Remain current on cloud security trends and industry analysts report and use this knowledge to promote technical sales wins
• Play a proactive role within your target accounts including building a trusted relationship, monitoring/managing customer issues in partnership with support, expand the existing footprint and promote displacements
• A mentor for SEs sharing best practices, providing feedback to product
• Technical account lead for Customer Executive Briefing events
• Support customer beta activities and early adopter programs
• Maintain the technical SE activities within Salesforce system
• Participate in the Global Presales Enablement program, through the delivery of formal classroom training
• Follow Trellix corporate guidelines and compliance