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Solution Architect - Pre Sales (UAE National)

Help AG, an e& enterprise company
Dubai, UAE
Full Time
Senior
Hybrid
2 weeks ago
CybersecuritySolution ArchitecturePre SalesProof of ConceptTechnical DocumentationPresentation Skills
Free

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CybersecuritySolution ArchitecturePre Sales
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Overview

  • Help AG is looking for a talented and experienced Solution Architect (Pre Sales) who will have a key role in positioning Help AG’s security solutions to customers and prospects and creating technical content for proposals and RFP responses.
  • The Presales Engineer will also be critical to ensure success of Proof of Concepts.
  • During and post implementation, the Presales Engineer will be tasked to ensure customer success (from technology architecture and solution point of view), ensure alignment with implementation team, and detect cross selling and up selling opportunities.

Responsibilities

  • Stay informed about emerging cybersecurity threats and industry best practices proactively.
  • Assisting Business Development Managers in customer meetings, focusing on positioning our technical solutions and services, understanding customers environment and manage expectations.
  • Assist Business Development Managers with strategic account planning (from technology point of view).
  • Support the sales process by leveraging Help AG’s defined solutions and manage customer expectations towards a successful sale.
  • Involve vendor presales and help AG’s internal technology leads as required and manage any external involvement as technical interface to the customer.
  • Create high end technical content for proposals including required drawings, project plans, technical compliance, and other usual formal RFP requirements.
  • Define proper scope of work (SOW) of any proposed solution.
  • Coordinate any technical third party involvement for presales/proposal process.
  • Arrange, define, manage, execute, and monitor Proof of Concept (POC) with customers including scope, success criteria, technical requirements, timelines and presentation of results.
  • Coordinate with internal team leaders and tech leaders to successfully deliver the POC.
  • Close sales opportunities from technical standpoint.

Qualifications & Skills

  • Good Technical architectural understanding of the portfolio of several key technologies from Help AG focus and solution partners.
  • Very solid understanding of Cyber and information security challenges and strategies.
  • Technical and solution knowledge on IaaS and SaaS is a plus.
  • Strong Consulting skills covering both technical as well as commercial understanding of an opportunity.
  • Solid understanding of technology from both a technical as well as a concept perspective.
  • Strong communications skills in explaining difficult technical concepts in an easy to understand way.
  • Solid business acumen.
  • Excellent report/technical documentation writing skills.
  • Strong presentation skills.
  • Flexible work approach based on the requirements of the job.
  • Team player and optimistic.
  • Strong verbal and written command of English.

Benefits

  • Health insurance with one of the leading global providers for medical insurance.
  • Career progression and growth through challenging projects and work.
  • Employee engagement and wellness campaigns activities throughout the year.
  • Excellent learning and development opportunities.
  • Inclusive and diverse working environment.
  • Flexible/hybrid working environment.
  • Open door policy.

About Us

  • Help AG is the cybersecurity arm of e& enterprise (formerly Etisalat Digital) and provides leading enterprise businesses and governments across the Middle East with strategic consultancy combined with tailored information security services and solutions.
  • Present in the Middle East since 2004, Help AG was strategically acquired by e& (formerly Etisalat Group) in Feb 2020.
  • Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor agnostic, trustworthy, independent, and cybersecurity focused.

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