SOHO B2B Sales Executive
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Key skills for this role
About the Role
SOHO Sales Representative - Play a pivotal role in developing and managing strong, long-term relationships with Small Office/Home Office (SOHO) customers. Maintain a healthy and active sales pipeline with accurate weekly forecasting, aligned with monthly revenue targets.
Key Skills for This Role
Full Job Posting
Soho Sales Representative -
Play a pivotal role in developing and managing strong, long-term relationships with Small Office/Home Office (SOHO) customers.
Maintain a healthy and active sales pipeline with accurate weekly forecasting, aligned with monthly revenue targets.
Drive customer loyalty by delivering exceptional service and maintaining professional, solution-oriented interactions.
Ensure timely and accurate updates in the Sales Force Automation (SFA) system, including daily reporting of customer visits, deal progress, and closures
🧩 What You’ll Do
- **Achieve Sales Targets:**
- Consistently meet or exceed assigned quotas and KPIs.
- **Upselling & Cross-Selling:**
- Identify and pursue opportunities to offer additional products or services tailored to customer needs.
- **Market Insights:**
- Collect and report customer feedback and competitor activity to enhance product offerings.
- **Customer Management:**
- Deliver a seamless experience throughout the customer journey—from first contact to after-sales support.
- **Reporting:**
- Submit timely and accurate daily sales reports and regular performance forecasts.
Education
- Minimum: High school diploma or equivalent
- Preferred: Bachelor’s degree in Sales, Marketing, Business Administration, or a related field
Experience
- Minimum 3 years in direct sales or other customer-facing roles
- Proven record of meeting/exceeding sales targets in telecom, retail, or direct sales environments
- Strong background in customer service, complaint resolution, and satisfaction improvement
- Experience with CRM platforms and sales tracking tools
Technical Skills
- **Product Knowledge:**
- Solid understanding of Starlink products/services and ability to communicate their benefits.
- **Sales Techniques:**
- Skilled in upselling, cross-selling, and closing deals confidently.
- **CRM & Reporting:**
- Proficient in maintaining accurate records, managing customer data, and daily activity logging.
- **Pricing & Promotions:**
- Good grasp of pricing structures and active promotional campaigns.
Soft Skills
- Excellent communication and interpersonal abilities
- Goal-driven, proactive, and results-oriented
- Strong organizational and time management skills
- Adaptable and collaborative team player
- 🌟 Why Join Us?
- **Career Growth**
- : Opportunities for professional development and career advancement.
- **Collaborative Culture**
- : Work with a diverse and talented team.
- **Innovative Environment**
- : Be part of a team that values innovation and excellence.
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