Head of Network Infrastructure Operations
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Key skills for this role
About the Role
Starlink Qatar seeks a Head of Network Infrastructure Operations to define and execute network infrastructure strategy, oversee 24/7 NOC operations, drive automation, and ensure security compliance.
Key Skills for This Role
Responsibilities
- Lead and oversee the 24/7 Network Operations Center (NOC) to ensure proactive monitoring and rapid incident response
- Establish, measure, and continuously improve network Service Level Agreements (SLAs) and Service Level Objectives (SLOs)
- Manage engineering teams operating in high pressure, mission critical environments with strict uptime requirements
- Collaborate with business stakeholders and event organizers to translate operational requirements into technical network solutions
- Lead the response to major incidents and ensure detailed Root Cause Analysis (RCA) and corrective action plans are completed
- Develop and execute the long term network infrastructure strategy
- Design and implement scalable enterprise network architectures across LAN, WAN, Data Center, and Cloud environments
- Evaluate and adopt emerging technologies such as SD WAN, WiFi 6E, and Secure Access Service Edge (SASE)
- Lead infrastructure transformation initiatives, including the retirement of legacy platforms and migration to modern network technologies
- Drive automation initiatives to reduce manual operational activities and improve efficiency
- Implement CI/CD pipelines and automated change management processes for network operations
- Standardize infrastructure deployment and configuration management using tools such as Ansible, Terraform, and Python
Requirements
- 12–15 years of experience in Network Engineering, including at least 5 years in a senior leadership position
- Proven experience managing large scale, multi vendor enterprise network environments including Cisco, Arista, HPE
- Deep expertise in global backbone and enterprise networking technologies, including BGP, MPLS, SD WAN, and VXLAN
- Strong experience with hybrid cloud connectivity solutions, including GCP, AWS Direct Connect, and Azure ExpressRoute
- Proven hands on experience with data center networking technologies, including Cisco ACI, Cisco Nexus Switching, Cisco UCS, and VMware NSX
- Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related field
- Expert level knowledge of centralized network controllers and software defined fabrics such as Cisco ACI, VMware NSX, or equivalent
- Deep expertise in enterprise and service provider routing protocols including BGP, OSPF, and EVPN
- Strong understanding of encapsulation and transport technologies such as VXLAN and MPLS
- Proven ability to design and manage virtual overlays, logical network segmentation, and micro segmentation security policies
- Strong knowledge of network automation and orchestration using Python, Ansible, Terraform, and related technologies
- Advanced expertise in Layer 4–Layer 7 technologies including load balancing, traffic engineering, and Global Server Load Balancing (GSLB)
Full Job Posting
Role Overview
- The Head of Network Infrastructure Operations is responsible for defining and executing the organization's network infrastructure strategy while ensuring operational excellence across all network services.
- This role oversees network operations, infrastructure modernization, automation initiatives, security compliance, vendor management, and the delivery of highly available, scalable, and secure network environments aligned with business objectives.
Key Responsibilities
- Lead and oversee the 24/7 Network Operations Center (NOC) to ensure proactive monitoring and rapid incident response.
- Establish, measure, and continuously improve network Service Level Agreements (SLAs) and Service Level Objectives (SLOs).
- Manage engineering teams operating in high pressure, mission critical environments with strict uptime requirements.
- Collaborate with business stakeholders and event organizers to translate operational requirements into technical network solutions.
- Lead the response to major incidents and ensure detailed Root Cause Analysis (RCA) and corrective action plans are completed.
- Develop and execute the long term network infrastructure strategy.
- Design and implement scalable enterprise network architectures across LAN, WAN, Data Center, and Cloud environments.
- Evaluate and adopt emerging technologies such as SD WAN, WiFi 6E, and Secure Access Service Edge (SASE).
- Lead infrastructure transformation initiatives, including the retirement of legacy platforms and migration to modern network technologies.
- Drive automation initiatives to reduce manual operational activities and improve efficiency.
- Implement CI/CD pipelines and automated change management processes for network operations.
- Standardize infrastructure deployment and configuration management using tools such as Ansible, Terraform, and Python.
Experience
- 12–15 years of experience in Network Engineering, including at least 5 years in a senior leadership position.
- Proven experience managing large scale, multi vendor enterprise network environments including Cisco, Arista, HPE, and related technologies.
- Deep expertise in global backbone and enterprise networking technologies, including BGP, MPLS, SD WAN, and VXLAN.
- Strong experience with hybrid cloud connectivity solutions, including Google Cloud Platform (GCP), AWS Direct Connect, and Azure ExpressRoute.
- Proven hands on experience with data center networking technologies, including Cisco ACI, Cisco Nexus Switching, Cisco UCS, and VMware NSX.
Competencies
- Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related field.
- Expert level knowledge of centralized network controllers and software defined fabrics such as Cisco ACI, VMware NSX, or equivalent technologies.
- Deep expertise in enterprise and service provider routing protocols including BGP, OSPF, and EVPN.
- Strong understanding of encapsulation and transport technologies such as VXLAN and MPLS.
- Proven ability to design and manage virtual overlays, logical network segmentation, and micro segmentation security policies.
- Strong knowledge of network automation and orchestration using Python, Ansible, Terraform, and related technologies.
- Advanced expertise in Layer 4–Layer 7 technologies including load balancing, traffic engineering, and Global Server Load Balancing (GSLB).
- Expertise in integrating firewalls, IDS/IPS solutions, and Zero Trust security frameworks within enterprise network architectures.
- Advanced knowledge of deep packet inspection, flow telemetry, network observability, and proactive performance monitoring.
- Ability to optimize latency, throughput, availability, and overall network performance.
Preferred Certifications
- Valid CCIE Certification (Mandatory).
- CCNP
- ITIL Foundation
- PMP
- Azure Certified Advanced Networking
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