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Key skills for this role
Own end-to-end delivery of product features — from an ambiguous problem statement to shipped, working software real researchers and participants use
Partner directly with Product and Design to help define what should be built, not just how to build it
Use our design system to make sound, independent calls on smaller UX and interaction decisions, and know when a change is big enough to loop Design in
Build the product surfaces (web app flows, dashboards, in-product controls) that make AI-driven behavior understandable, controllable, and trustworthy for the people using it
Integrate LLM-based features and agent outputs into real product flows — treating them as a building block you design around, not infrastructure you need to own
Talk to users directly when you need to; bring what you learn back into design and prioritization decisions
Ship fast, instrument what you ship, and iterate based on real usage rather than a fixed spec
Collaborate with AI-focused engineers on deeper model or agent tuning when a feature's behavior depends on it
Sweat the craft: interaction design, edge cases, error states, and how the feature actually feels to use
2-7 years of software engineering experience shipping full-stack product features to real users
Comfortable working across the stack (frontend and backend) and picking up whatever's needed to ship
A track record of taking a vague, underspecified problem and shipping something real without a fully-scoped ticket
Genuine empathy for users: you default to understanding what someone is actually trying to do, not just what the ticket says
Working fluency with LLM-based systems: you've built features on top of LLM APIs or agents and understand prompting and non-determinism well enough to design good product experiences around them
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Strong product judgment: you can reason about tradeoffs (build vs. buy, LLM vs. deterministic logic, speed vs. polish) and push back when a request doesn't serve the user
Comfortable using our design system to independently make good UX calls on smaller details, without needing Product or Design sign-off for every decision
Comfort using AI coding tools (Cursor, Claude Code, Copilot, or similar) as a real part of your workflow
High agency and a bias toward shipping
Experience building product features on top of conversational or voice AI
Familiarity with LLM observability/eval tooling, even if you're not the one owning it
Experience partnering closely with UX research or qualitative research teams
Direct experience talking to users or running lightweight user research yourself
Of course, what is outlined above is an ideal set of expectations; however, business needs and other projects and tasks may shift, and additional tasks could be assigned at the discretion of your manager. If this role excites you but you're not sure you check every box, we'd still love to hear from you. Note: Some of the benefits listed below apply only to U.S.-based employees. We offer a similarly competitive benefits program in the UK with many comparable offerings, which we’ll be happy to share with you during the interview process.
A strong and competitive compensation package with a built-in bonus and equity program.
An incredible and progressive benefits package (for both you and your dependents) to support work/life balance, including flexible PTO, 15 company holidays, 12 weeks of paid parental leave, 401k match, and much more.
An education stipend to support your growth & development, and a remote work stipend.
A company that is open and transparent with our team. You will know what is happening and why it matters.
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Visit company websiteJobs and hiring trendsFull-time
Mid · 2+ years experience
Remote
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