Software Engineer - DEX Automation & Engineering
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Key skills for this role
About the Role
Gartner IT seeks a Software Engineer to build DEX data pipelines and automations using Nexthink, Intune, Python, and PowerShell. The role combines data analytics and endpoint engineering to proactively improve digital workplace outcomes.
Key Skills for This Role
Responsibilities
- Build and maintain DEX data pipelines using Nexthink, NQL, Microsoft Intune telemetry, and automation outputs
- Build dashboards and reporting solutions that translate Digital workplace data into actionable insights
- Clean, enrich, normalize, and validate datasets for downstream consumption
- Perform deep analysis to identify patterns, anomalies, repeat issues, employee friction points, automation opportunities, and campaign opportunities
- Develop, maintain, and improve Python and PowerShell based automations
- Support integrations between Nexthink, Intune, automation outputs, and other enterprise systems
- Convert complex analytical findings into clear narratives, simple visuals, and actionable recommendations
- Support design and execution of automation communication campaigns to influence employee behavior
- Collaborate with Digital Workplace, Service Operations, and engineering stakeholders
- Continuously monitor experience metrics to proactively identify emerging issues
Requirements
- 2 4 years of experience in Data Analytics, Data Engineering, Endpoint Engineering, Automation Engineering, or related technical discipline
- Strong hands on experience with Python and/or PowerShell scripting
- Experience building dashboards, reporting solutions, data pipelines and analytics workflows
- Ability to analyze complex datasets and translate findings into clear recommendations
- Exposure to Digital Workplace, endpoint management, DEX telemetry, Intune, or similar enterprise technology data
- Experience with Nexthink, NQL, Intune telemetry, endpoint management platforms, or similar DEX tools preferred
Full Job Posting
About Gartner IT
- Join a world class team of skilled engineers who build creative digital solutions to support our colleagues and clients.
- We make a broad organizational impact by delivering cutting edge technology solutions that power Gartner.
About the Role
- The role is suited for candidates from Data & Analytics or Endpoint Engineering background who can combine technical expertise with analytics and visualization.
- This role helps Gartner IT move from reactive support to proactive issue prevention by identifying friction points, automating repeatable work, enabling remediation, and supporting communication campaigns.
What You’ll Do
- Build and maintain DEX data pipelines using Nexthink, NQL, Microsoft Intune telemetry, and automation outputs.
- Build dashboards and reporting solutions that translate Digital workplace data into actionable insights.
- Clean, enrich, normalize, and validate datasets for downstream consumption.
- Perform deep analysis to identify patterns, anomalies, repeat issues, employee friction points, automation opportunities, and campaign opportunities.
- Create reusable datasets, queries, dashboards, and summaries that support operational and strategic decision making.
- Develop, maintain, and improve Python and PowerShell based automations.
- Support integrations between Nexthink, Intune, automation outputs, and other enterprise systems.
- Build automations that reduce manual effort, improve endpoint health, and prevent recurring help desk tickets.
- Ensure automations include logging, validation, error handling, measurement, and rollback considerations.
- Convert complex analytical findings into clear narratives, simple visuals, and actionable recommendations.
- Support the design and execution of automation communication campaigns that influence employee behavior.
- Analyze campaign results and employee response data to determine whether the intended behavior or outcome was achieved.
What you’ll need
- 2 4 years of experience in Data Analytics, Data Engineering, Endpoint Engineering, Automation Engineering, or a related technical discipline.
- Strong hands on experience with Python and/or PowerShell scripting.
- Experience building dashboards, reporting solutions, data pipelines and analytics workflows.
- Ability to analyze complex datasets and translate findings into clear recommendations.
- Exposure to Digital Workplace, endpoint management, DEX telemetry, Intune, or similar enterprise technology data.
- Experience with Nexthink, NQL, Intune telemetry, endpoint management platforms, or similar Digital Experience (DEX) tools is preferred.
Who you are
- A strong communicator.
- Able to work independently or within a team proactively in a fast paced environment.
Who are we?
- At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
- Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights.
- Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories.
What makes Gartner a great place to work?
- Our vast, virtually untapped market potential offers limitless opportunities.
- We hire remarkable people who collaborate and win as a team.
- Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
- We invest in great leaders who bring out the best in you and the company.
What do we offer?
- Gartner offers world class benefits, highly competitive compensation and disproportionate rewards for top performers.
- In our hybrid work environment, we provide the flexibility and support for you to thrive.
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