{bc}
Apply
linkedin

Soft Services Manager

Delight International Facilities Management
Abu Dhabi, UAE
Full-time
Mid-Senior
Onsite
Discovered 5 days ago
Soft servicesFacilities managementBusiness developmentClient acquisitionTenderingEstimation and costing
Free

Job Fit Check

Base Career helps you apply smarter for this job.

?%
Ready to Scan

Key skills for this role

Soft servicesFacilities managementBusiness development
Smart Apply

Full Job Posting

Role overview

Delight International Facilities Management is expanding soft services operations across the UAE.

The role combines commercial leadership with operational management across a multi-branch operation.

Business development and commercial growth

  • Identify and secure new clients across property management, commercial, industrial, government, hospitality, healthcare, and education sectors.
  • Lead tendering, estimation, costing, and proposal development to win competitive bids.
  • Build client relationships and drive contract retention, renewals, and scope expansion.
  • Own contract mobilization from award to go-live with on-time, on-budget starts.
  • Monitor contract profitability and cost control.

Operations and team leadership

  • Lead soft services operations across all branches and ensure consistent service quality and contractual compliance.
  • Monitor site performance through inspections and drive continuous improvement.
  • Manage manpower planning, recruitment coordination, and team development.
  • Lead and develop the soft services team.
  • Coordinate with HR, Sales, Finance, Procurement, and HSE/Quality.
  • Report on business development, financial performance, operations, and key risks.

Required qualifications

  • 10 to 15 years of experience in soft services and related facilities management.
  • Strong track record in business development and client acquisition.
  • Demonstrated success winning and mobilizing new contracts.
  • Experience with tendering, estimation, and costing.
  • Strong commercial acumen, including cost control and contract profitability.
  • Experience managing multi-site operations and operational teams.
  • Excellent leadership, negotiation, and stakeholder management skills.
  • Good knowledge of UAE FM practices, HSE requirements, and applicable regulations.

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at Delight International Facilities Management

FM Estimation Engineer

, UAE

Discovered 4 days agoFull-time

Senior Facilities Engineer

, UAE

Discovered 1 weeks agoFull-time

Head of Soft Services

, UAE

Discovered 1 weeks agoFull-time

Head of Hard Services – Facilities Management (MEP)

, UAE

Discovered 1 weeks agoFull-time

Talent Acquisition Specialist – Blue Collar & Technical Hiring

, UAE

Discovered 1 weeks agoFull-time