Social Media Marketing Specialist
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Key skills for this role
About the Role
A luxury retail brand seeks a creative and results-driven Social Media Executive to manage and grow its digital presence. The role involves creating engaging content, maintaining a premium brand image, increasing customer engagement, and supporting marketing campaigns to drive brand awareness and sales.
Key Skills for This Role
Responsibilities
- Develop and execute monthly social media content calendars
- Create high quality content, including images, videos, reels, stories, and captions that align with the luxury brand identity
- Manage daily posting and community engagement across Instagram, Facebook, TikTok, LinkedIn, and other relevant platforms
- Monitor customer comments, messages, and reviews, ensuring timely and professional responses
- Coordinate with stores, photographers, influencers, and marketing agencies to create premium content
- Plan and execute product launches, seasonal campaigns, and promotional activities on social media
- Track social media trends and competitor activities to identify opportunities
- Analyze campaign performance using social media analytics and prepare monthly performance reports
- Work closely with the marketing and retail teams to support brand initiatives and in store events
- Maintain consistency in brand tone, visual identity, and communication across all digital channels
Requirements
- Bachelor's degree in Marketing, Communications, Digital Marketing, or a related field
- 2–4 years of experience in social media management, preferably in luxury retail, fashion, beauty, jewellery, or lifestyle brands
- Strong knowledge of Instagram, Facebook, TikTok, LinkedIn, and emerging social media platforms
- Experience with content creation tools such as Canva, Adobe Creative Suite, or similar software
- Excellent written and verbal communication skills in English (Arabic is an advantage)
- Knowledge of Meta Business Suite, social media scheduling tools, and analytics platforms
- Photography and short form video editing skills are highly desirable
Full Job Posting
Job Summary
- We are seeking a creative, detail oriented, and results driven Social Media Executive to manage and grow our luxury retail brand's digital presence.
- The ideal candidate will create engaging content, maintain a premium brand image across all social media platforms, increase customer engagement, and support marketing campaigns that drive brand awareness and sales.
Key Responsibilities
- Develop and execute monthly social media content calendars.
- Create high quality content, including images, videos, reels, stories, and captions that align with the luxury brand identity.
- Manage daily posting and community engagement across Instagram, Facebook, TikTok, LinkedIn, and other relevant platforms.
- Monitor customer comments, messages, and reviews, ensuring timely and professional responses.
- Coordinate with stores, photographers, influencers, and marketing agencies to create premium content.
- Plan and execute product launches, seasonal campaigns, and promotional activities on social media.
- Track social media trends and competitor activities to identify opportunities.
- Analyze campaign performance using social media analytics and prepare monthly performance reports.
- Work closely with the marketing and retail teams to support brand initiatives and in store events.
- Maintain consistency in brand tone, visual identity, and communication across all digital channels.
Qualifications
- Bachelor's degree in Marketing, Communications, Digital Marketing, or a related field.
- 2–4 years of experience in social media management, preferably in luxury retail, fashion, beauty, jewellery, or lifestyle brands.
- Strong knowledge of Instagram, Facebook, TikTok, LinkedIn, and emerging social media platforms.
- Experience with content creation tools such as Canva, Adobe Creative Suite, or similar software.
- Excellent written and verbal communication skills in English (Arabic is an advantage).
- Knowledge of Meta Business Suite, social media scheduling tools, and analytics platforms.
- Photography and short form video editing skills are highly desirable.
Key Competencies
- Creativity and storytelling
- Strong visual aesthetics
- Excellent communication skills
- Attention to detail
- Time management and organization
- Customer centric mindset
- Trend awareness
- Analytical thinking
- Team collaboration
Key Performance Indicators (KPIs)
- Follower growth
- Engagement rate
- Reach and impressions
- Content delivery as per calendar
- Response time to customer inquiries
- Website traffic and lead generation from social media
- Campaign performance and return on investment (ROI)
- Brand consistency and content quality
Preferred Industry Experience
- Luxury Retail, Fashion, Beauty, Fragrance, Jewellery, Premium Lifestyle Brands, or High End Hospitality.
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