Shisha maker
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Key skills for this role
Role Overview
Prepare and serve high-quality shisha to guests while maintaining presentation, hygiene, and customer-service standards.
The role requires knowledge of shisha flavors, preparation techniques, charcoal management, and guest preferences.
Key Skills for This Role
Full Job Posting
Role Overview
Prepare and serve high-quality shisha to guests while maintaining presentation, hygiene, and customer-service standards.
The role requires knowledge of shisha flavors, preparation techniques, charcoal management, and guest preferences.
Key Responsibilities
- Prepare and serve shisha according to establishment standards and guest preferences.
- Recommend flavors and combinations based on guest requirements.
- Pack, heat, maintain, and monitor shisha quality throughout service.
- Handle charcoal safely and refresh it when required.
- Clean, inspect, and maintain shisha equipment, tools, and work areas.
- Provide attentive guest service and resolve basic service concerns.
- Maintain stock of tobacco, flavors, charcoal, and other shisha supplies.
- Follow company policies and health and safety requirements.
- Coordinate with the service team for efficient guest service.
Requirements
- Previous experience as a Shisha Maker, Shisha Specialist, or in a similar role.
- Knowledge of shisha flavors, preparation methods, and equipment.
- Strong attention to cleanliness, hygiene, and presentation.
- Good communication and customer-service skills.
- Ability to work efficiently in a busy hospitality environment.
- Professional appearance and a positive attitude.
- Ability to work evenings, weekends, and holidays.
Preferred Skills
- Knowledge of popular flavor combinations and premium shisha products.
- Ability to customize shisha for individual guest preferences.
- Knowledge of charcoal safety and handling.
- Hospitality or lounge/restaurant experience is an advantage.
- English communication is supported; additional languages are a plus.
Workplace
- Work is performed in person.
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