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The Shift Head AOCC leads real-time airport operations during assigned shifts, ensuring smooth coordination of airside, terminal, and landside activities.
The role manages operational disruptions, oversees resource allocation, and facilitates decision-making in collaboration with airlines, ATC, and ground service providers.
The role requires dynamic problem-solving, crisis management, and adherence to safety and regulatory protocols while optimizing operational efficiency and passenger flow.
The Shift Head AOCC leads real-time airport operations during assigned shifts, ensuring smooth coordination of airside, terminal, and landside activities. The role manages operational disruptions, oversees resource allocation, and facilitates decision-making in collaboration with airlines, ATC, and ground service providers. The role requires dynamic problem-solving, crisis management, and adherence to safety and regulatory protocols while optimizing operational efficiency and passenger flow.
Shift Head - AOCC --> Chief Operations Officer --> Head - AOCC
ATC, GHAs, Airlines, GA, IAF and Cargo operators
IMD, VIP Flight SPOCs
AAI, MOCA, CISF, DGCA
CEO, Dy. CEO, COO
Terminal Heads, Airside Head, Slot Head and Security, Cityside
HODs, Station Managers
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While operation budget is minimal, this position ensures optimal utilization of all assets/resources in a safe and secure manner
Positive passenger experience : Supports a seamless & safe passenger journey by ensuring operational readiness, minimizing disruptions & responding effectively to irregular operations while considering passenger impact in all decisions
10+ years of experience in airport operations, with at least 3-5 years in a supervisory or managerial role within an AOCC
Teamwork & Interpersonal influence
Stakeholder Focus
Planning & Decision Making
Execution & Results
Networking
Personal Effectiveness
Social Awareness
Strategic Orientation
Problem Solving & Analytical Thinking
Entrepreneurship
Capability Building
Operational and Resource Planning (Proficient)
Financial budgeting (Proficient)
Airport Engineering Systems Understanding (Proficient)
Radiotelephonic Communication Etiquettes (Proficient)
Aviation Regulations and Standards Knowledge (Proficient)
Airport Capacity Planning (Proficient)
Technological Understanding (Proficient)
Data Management and Analytics (Proficient)
Flight Information Management (Proficient)
Passenger Process Management (Proficient)
Operational Performance Monitoring (Proficient)
Incident Management and Communication (Proficient)
Stakeholder Management (Proficient)
Real-time Airport Resource Management (Proficient)
GMR Group is an Indian infrastructure conglomerate operating airports, energy, transportation, urban infrastructure, sports, and social-impact programs.
Visit company websiteJobs and hiring trendsINR 3000000-3000000 yearly / year
Full-time
Senior · 10+ years experience
Onsite
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