Services Sales Solution Lead
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Key skills for this role
About the Role
Salesforce.com is seeking a Services Sales Solution Lead to act as a bridge between technical possibility and business reality, aligning technical capabilities with complex client requirements.
Key Skills for This Role
Responsibilities
- Lead the end to end pursuit process, conducting deep dive workshops to uncover client business challenges and translate them into cohesive solution designs
- Lead multi disciplinary teams including Solution Architects and Business Strategists to refine project outcomes and ensure alignment with Salesforce delivery standards
- Own the authoring of comprehensive SOWs and precise staffing models, engineering resource mixes that ensure delivery excellence and commercial viability
- Identify future opportunities for sustained value and Salesforce expansion beyond the immediate engagement
- Ensure a frictionless handoff from presales to delivery team, enabling rapid project mobilization and clear accountability
- Act as a culture carrier by managing and mentoring junior team members, codifying and sharing best practices in solutioning
Requirements
- Proven background in professional services, with a focus on delivering high value digital projects for medium to large scale organizations
- Functional and technical proficiency across the Salesforce platform, with experience contributing to multi cloud solution designs
- Extensive experience in the full presales lifecycle from initial discovery and high level design to detailed estimation and SOW authoring
- Proven ability to justify and defend resource plans based on solution complexity
- Ability to establish credibility with senior executives, identifying the priorities of key decision makers
- Experience in leveraging AI tools to accelerate research, automate document drafting, and refine accuracy of complex project models
Full Job Posting
Role Summary
- The Services Sales Solution Lead (SSSL) is a Solution Integrator who acts as the bridge between technical possibility and business reality.
- You will align technical capabilities with complex client requirements to deliver structured, high impact engagements for our most ambitious customers in the Middle East.
- Partnering closely with Account Partners, you will lead the discovery process, conduct requirements validation, and translate customer visions into winning proposals and Statements of Work (SOWs) that drive measurable business value.
Key Responsibilities
- Solution Integration & Scoping: Lead the end to end pursuit process. Conduct deep dive workshops to uncover the full scope of a client's business challenges and translate them into cohesive solution designs.
- Orchestration of Expertise: Lead multi disciplinary teams including Solution Architects and Business Strategists to refine project outcomes and ensure alignment with Salesforce delivery standards.
- SOW & Staffing Architecture: Own the authoring of comprehensive SOWs and precise staffing models. Engineer resource mixes that ensure both delivery excellence and commercial viability.
- Value Discovery & Expansion: Identify 'what's next' for the customer, uncovering future opportunities for sustained value and Salesforce expansion beyond the immediate engagement.
- Seamless Mobilization: Ensure a frictionless handoff from the presales phase to the delivery team, enabling rapid project mobilization and clear accountability.
- Leadership & Mentorship: Act as a culture carrier by managing and mentoring junior team members. Scale the team's collective knowledge by codifying and sharing best practices in solutioning.
Required Skills & Experience
- Professional Services DNA: Proven background in professional services, with a focus on delivering high value digital projects for medium to large scale organizations.
- Salesforce Ecosystem Expertise: Functional and technical proficiency across the Salesforce platform, with experience contributing to multi cloud solution designs.
- Presales Lifecycle Mastery: Extensive experience in the full presales lifecycle from initial discovery and high level design to detailed estimation and SOW authoring.
- Commercial Acumen: Proven ability to justify and defend resource plans based on solution complexity. Understand how to balance customer ROI with internal margin requirements.
- Stakeholder Management: Ability to establish credibility with senior executives, identifying the priorities of key decision makers to accelerate value.
- AI Driven Efficiency: Experience in leveraging AI tools to accelerate research, automate document drafting (SOWs/Proposals), and refine the accuracy of complex project models.
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