Service Sales Manager
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Key skills for this role
About the Role
The company is hiring a Service Sales Manager to drive business growth for heat transfer equipment refurbishment services.
Key Skills for This Role
Responsibilities
- Develop and execute a strategic sales plan to achieve revenue targets for the service division
- Identify, qualify, and secure new service and refurbishment contracts for heat transfer equipment
- Lead negotiation, execution, and management of long term service contracts (LTSAs) with key clients
- Prepare detailed commercial proposals, tenders, and quotations ensuring profitability
- Act as primary technical and commercial point of contact for clients
- Collaborate with Service Operations team for seamless project handover
- Conduct technical presentations and client meetings
Requirements
- Graduate in Mechanical Engineering
- Minimum 10 years of experience in technical sales within the service, repair, or refurbishment industry for heat transfer or related industrial equipment
- Sound knowledge of ASME Boiler and Pressure Vessel Code (BPVC) and TEMA Standards (Class R, C, and B)
- Direct experience selling service solutions into refinery, petrochemical, or power generation environments
- Exceptional sales, negotiation, and commercial closing skills
- Proficiency in CRM software and sales pipeline management
- Willingness to travel extensively
Full Job Posting
Position Summary
- The Service Sales Manager will be a key driver of business growth, responsible for commercial strategy, sales, and management of service contracts for heat transfer equipment.
- The role requires a blend of technical expertise, commercial acumen, and client relationship management skills.
- Focus on securing new business and managing existing long term service contracts for workshop and on site refurbishment services.
Key Responsibilities
- Develop and execute a strategic sales plan to achieve revenue targets.
- Identify, qualify, and secure new service and refurbishment contracts for heat transfer equipment.
- Focus on securing service work in workshop and on site during industrial shutdowns.
- Lead negotiation, execution, and management of long term service contracts (LTSAs).
- Prepare detailed commercial proposals, tenders, and quotations.
- Monitor market trends, competitor activities, and customer needs.
- Act as primary technical and commercial point of contact for clients.
- Collaborate with Service Operations team for seamless project handover.
- Ensure all commercial activities adhere to client specific and refinery HSE requirements.
- Conduct technical presentations and client meetings.
- Build and maintain strong relationships with key decision makers.
- Manage the entire sales cycle from initial contact to post sales follow up.
Required Qualifications
- Graduate in Mechanical Engineering.
- Minimum 10 years of experience.
- Proven experience in technical sales within the service, repair, or refurbishment industry for heat transfer or related industrial equipment.
- Sound knowledge of ASME Boiler and Pressure Vessel Code (BPVC) and TEMA Standards.
- Direct experience selling service solutions into refinery, petrochemical, or power generation environments.
Skills and Competencies
- Exceptional sales, negotiation, and commercial closing skills.
- Strong technical aptitude combined with business development capabilities.
- Superior communication, presentation, and client facing skills.
- Proficiency in CRM software and sales pipeline management.
- Willingness to travel extensively.
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