Service Sales Manager - Heat Exchanger & Cooler Refurbishment
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Key skills for this role
About the Role
The Service Sales Manager will be a key driver of business growth, responsible for the commercial strategy, sales, and management of service contracts for a diverse range of hea.
Key Skills for This Role
Responsibilities
- Develop and execute a strategic sales plan to achieve revenue targets for the service division
- Identify, qualify, and secure new service and refurbishment contracts for heat transfer equipment
- Lead negotiation, execution, and management of long term service contracts (LTSAs) with key clients
- Prepare detailed commercial proposals, tenders, and quotations ensuring profitability
- Act as primary technical and commercial point of contact for clients
- Collaborate with Service Operations team for seamless project handover
- Conduct technical presentations and client meetings
Requirements
- Highly experienced Mechanical Engineer
- Proven track record in technical sales within the servicing industry
- Deep technical knowledge of ASME and TEMA standards
- Strong commitment to safety and quality
Full Job Posting
Role Overview
- The Service Sales Manager will be a key driver of business growth, responsible for commercial strategy, sales, and management of service contracts for heat transfer equipment.
- The role requires a blend of technical expertise, commercial acumen, and strong client relationship management skills.
- Focus is on securing new business and managing existing long term service contracts (LTSAs) for workshop and on site refurbishment services during industrial shutdowns.
Key Responsibilities
- Develop and execute a strategic sales plan to achieve and exceed revenue targets for the service division.
- Identify, qualify, and secure new service and refurbishment contracts for heat transfer equipment including Shell & Tube Heat Exchangers, Plate Heat Exchangers, Fin Fan Air Coolers, Condensers, Marine Coolers, Evaporators.
- Focus on securing and managing service work in workshop environment and on site during industrial shutdowns.
- Lead negotiation, execution, and management of long term service contracts (LTSAs) with key clients in refinery, petrochemical, and power sectors.
- Prepare detailed, technically sound commercial proposals, tenders, and quotations ensuring profitability.
- Monitor market trends, competitor activities, and customer needs to identify new service opportunities.
- Act as primary technical and commercial point of contact for clients, leveraging knowledge of ASME and TEMA standards.
- Collaborate with Service Operations team to ensure seamless project handover and client satisfaction.
- Ensure all commercial activities adhere to client specific and refinery HSE requirements.
- Conduct technical presentations and client meetings to articulate value proposition.
- Build and maintain strong relationships with key decision makers and procurement teams.
- Manage the entire sales cycle from initial contact through to contract closure and post sale.
Candidate Requirements
- Highly experienced Mechanical Engineer.
- Proven track record in technical sales within the servicing industry.
- Deep technical knowledge of relevant industry standards (ASME, TEMA).
- Strong commitment to safety and quality.
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