Service Manager
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Detailed Job Duties
- Manage the day-to-day operations of the Service Department.
- Manage all aspects of customer satisfaction and service quality.
- Maintain accurate records for each repair performed by the Service Department.
- Provide leadership and support to team members to help achieve company goals.
- Monitor team productivity and identify opportunities for performance improvement.
- Coordinate with customers, vendors, and other internal departments.
- Provide training, guidance, and ongoing support to team members.
- Perform other duties as assigned.
- Maintain excellent written and verbal communication.
Requirements
- Bachelor's degree in Automotive Engineering, Business Administration, or a related field .
- Minimum of 5 years of experience in a Service Manager role , preferably within an automotive dealership.
- Experience working with multi-brand vehicles and managing teams.
- Experience working with Body Shop Repairers .
- Strong attention to detail to ensure high-quality service and accuracy.
- Ability to work effectively under pressure.
- Strong leadership, communication, and problem-solving skills.
About Syarah
Saudi digital automotive marketplace selling new and used cars with financing, inspection, warranties, and home delivery.
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