Service Leader-Slickline
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Key skills for this role
About the Role
Supervises Slickline service personnel, ensures customer satisfaction, mentors staff, and adheres to processes and regulations while gathering performance data.
Key Skills for This Role
Responsibilities
- Supervise day to day activities of Slickline service personnel and shop personnel to meet customer requirements
- Hire crews and handle disciplinary actions
- Focus on personnel development through mentoring and on the job training
- Ensure service delivery excellence and customer satisfaction through process adherence
- Mentor and assess competence of Slickline Service Supervisors, Service Operators and Operator Assistants
- Provide guidance on specific job designs based on downhole conditions as part of Design of Service process
- Interact with customer representatives at well site to seek feedback and troubleshoot execution issues
- Ensure all activities comply with HMS processes and regulatory requirements
- Invoke Management of Change process if deviation from process is required
- Perform other duties including gathering job performance data, customer feedback and job packet processing
Requirements
- Supervises day to day activities of Slickline service personnel and shop personnel
- Involved in hiring and disciplinary action of crews
- Mentors and assesses competence of Slickline Service Supervisors, Service Operators and Operator Assistants
- Provides guidance on specific job designs based on downhole conditions
- Interacts with customer representatives at well site for feedback and troubleshooting
- Ensures compliance with HMS processes and regulatory requirements
Full Job Posting
Job Overview
- Under broad direction, supervises day to day activities of Slickline service personnel and shop personnel to meet customer requirements.
- May be involved in hiring of crews and disciplinary action of those crews.
- Job primarily focuses on personnel development of crews through mentoring and on the job training, as well as ensuring service delivery excellence and customer satisfaction through process adherence.
Key Responsibilities
- Mentors and assesses competence of Slickline Service Supervisors, Service Operators and Operator Assistants.
- Provides guidance on specific job designs based on downhole conditions as part of the Design of Service process.
- Interacts with customer representatives at the well site to seek feedback about the crew and troubleshoot any execution issues.
- Ensures all activities are performed in compliance with HMS processes and regulatory requirements.
- Invokes the Management of Change process if a deviation from the process is required.
- May perform other duties including gathering job performance data, customer feedback and job packet processing.
Qualifications
- Supervises day to day activities of Slickline service personnel and shop personnel.
- Involved in hiring and disciplinary action of crews.
- Mentors and assesses competence of Slickline Service Supervisors, Service Operators and Operator Assistants.
- Provides guidance on specific job designs based on downhole conditions.
- Interacts with customer representatives at well site for feedback and troubleshooting.
- Ensures compliance with HMS processes and regulatory requirements.
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