Service Desk Manager / Service Delivery Manager
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Key skills for this role
About the Role
Red Castle seeks a Service Desk Manager / Service Delivery Manager for a semi-government university client in Abu Dhabi. The role oversees End-User Computing including Service Desk operations, end-user support, and Audio Visual technical support.
Key Skills for This Role
Responsibilities
- Oversee End User Computing including Service Desk operations, End User support activities and Audio Visual technical support
Requirements
- Bachelor's Degree in computer science, information systems, or related field and/or equivalent work experience
- 5+ years of experience in an IT support or technical environment, with significant end user computing support experience
- Excellent team player with good written & verbal communication skills
Full Job Posting
Job Summary
- We are looking for a Service Desk Manager – Service Delivery Manager for our Semi Government University client to be based in Abu Dhabi.
- End User Computing that includes Service Desk operations, End User support activities and Audio Visual technical support.
Required Skills
- Excellent team player with good written & verbal communication skills.
Qualifications
- Bachelor’s Degree in computer science, information systems, or related field and/or equivalent work experience.
- 5+ years of experience in an IT support or technical environment, with significant end user computing support experience.
Company & Employment Details
- Company: Red Castle
- Employment Type: Full Time
- Job Type: Admin, IT
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