Manager - Hospitality & Leisure
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Key skills for this role
About the Role
Red Castle seeks a Manager for Hospitality & Leisure assets in Abu Dhabi. The role involves overseeing operations, performance reporting, and interfacing with development teams on new projects.
Key Skills for This Role
Responsibilities
- Maintain a thorough understanding of all drivers and market trends affecting the hospitality and leisure sector
- Receive constant updates from hospitality and leisure operators on asset performance and update Head of Hospitality and Leisure
- Ongoing monitoring, review and pooling of all research documents and source data such as hospitality and leisure databases and reports
- Creation of reports/presentations on outlooks and trends within the hospitality and leisure sector
- Operational performance tracking and monitoring of KPIs (hotel costs and operations)
- Manage day to day relations with hospitality/leisure operators
- Perform in depth operational analysis on existing portfolio and competitor peer set
- Review costs and recommend cost cutting and procurement measures
- Develop and implement operational strategies to improve the value of the portfolio
- Create/modify financial models and feasibility studies for asset acquisitions/disposals/renovations/expansions
- Act as primary interface with Development Management and Construction/Design teams in renovation/expansion of existing assets
Requirements
- Bachelor degree in hospitality/property management, engineering, business or economics
- Minimum of 10 years’ experience in procurement, facilities management and/or estate management
- Experience in a vast array of hospitality/leisure properties: hotels, services apartments, theme/amusement parks etc.
- Experience in PM and FM issues / problems and respective remedial actions
- Effective stakeholder relationship management; conflict resolution / management skills
- Track record of working with development/design teams on capital projects
- Ability to understand financial statements (P&L, Balance Sheet, CF) relating to Hospitality and Leisure operations
- Strong Excel and PowerPoint skills
Full Job Posting
Job Summary
- Support the smooth execution of operations of hospitality and leisure assets.
- Interface with Development Management on new hospitality and leisure projects/expansions.
- Periodic reporting of hospitality and leisure asset performance.
Responsibilities
- Maintain a thorough understanding of all drivers and market trends affecting the hospitality and leisure sector.
- Receive constant updates from hospitality and leisure operators on asset performance and update Head of Hospitality and Leisure.
- Ongoing monitoring, review and pooling of all research documents and source data such as hospitality and leisure databases and reports, STAR information, historical financials, management accounts, forecast P&L etc.
- Creation of reports/presentations on outlooks and trends within the hospitality and leisure sector (UAE, GCC and globally if required).
- Operational performance tracking and monitoring of KPIs (hotel costs and operations), including periodic reviews with all asset operators.
- Manage day to day relations with hospitality/leisure operators.
- Perform in depth operational analysis (procurement, costs, operational management etc.) on existing portfolio and competitor peer set to assess ongoing asset performance.
- Review costs and recommend cost cutting and procurement measures whilst maintaining product quality and customer service/experience.
- Develop and implement operational strategies to improve the value of the portfolio.
- Create/modify financial models and feasibility studies and undertake sensitivity analysis for asset acquisitions/disposals/renovations/expansions.
- Compile bespoke presentations on results of feasibility assessments.
- Undertake property reviews and due diligence.
Education & Experience
- Bachelor degree in hospitality/property management, engineering, business or economics.
- Operational experience with minimum of 10 years’ experience in procurement, facilities management and/or estate management.
- Experience in vast array of hospitality/leisure properties: hotels, services apartments, theme/amusement parks etc.
- Experience in PM and FM issues / problems and respective remedial actions.
Required Skills
- Effective stakeholder relationship management; conflict resolution / management skills.
- Track record of working with development/design teams on capital projects alongside excellent project management skills.
- Ability to train and mentor junior colleagues.
- Monitoring of hotel and F&B operations.
- Ability to understand financial statements (P&L, Balance Sheet, CF) relating to Hospitality and Leisure operations.
- Experience with assessing, analyzing and presenting new investment ideas/concepts.
- Exposure to initial set up of a hotel or F&B outlet would be a plus.
- Strong excel and PowerPoint skills, in order to be able to create financial models and compile intelligence reports.
- Logical thinker, creative.
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