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Service Concierge
Auto World Imports Network
Thornhill, CAN
Full-time
Entry
Onsite
CAD 19-19 hourly / hour
Discovered 3 weeks ago
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Role Overview
The Service Concierge is a front-line representative for the dealership’s service department.
This position welcomes customers as they arrive in the department, answers basic inquiries and refers them to the appropriate individual or department.
Key Skills for This Role
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Job Purpose
The Service Concierge is a front-line representative for the dealership’s service department. This position welcomes customers as they arrive in the department, answers basic inquiries and refers them to the appropriate individual or department.
Responsibilities
- Greet customers in a professional manner outside of drive-thru.
- Introduce customers to the appropriate service representative.
- Check-in customers upon arrival.
- Answer basic customer inquiries and refer more extensive inquiries to the appropriate person.
- Obtain basic demographic information about each customer and record it using the method established by the dealership.
- Assist with various parking lot duties.
- Assist advisors as needed.
Compensation
- hourly rate starting from $19.00 depending on experience
- Vacancy : one (1)
Qualifications
- Excellent oral communication skills.
- Cantonese and Mandarin is an asset.
- Previous experience in a customer service role.
- Must have an enthusiastic and outgoing personality
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