Senior Transport coordinator - Freight forwarding
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Key skills for this role
About the Role
Key Responsibilities Team Leadership and Supervision Lead and manage the transport team, including pickup and drivers, trailers and drivers, and transport coordinators. Oversee day-to-day transportation operations to ensure timely and efficient deliveries, aligning with company standards and operational targets.
Key Skills for This Role
Full Job Posting
Key Responsibilities
- *Team Leadership and Supervision*
- Lead and manage the transport team, including pickup and drivers, trailers and drivers, and transport coordinators.
- Oversee day-to-day transportation operations to ensure timely and efficient deliveries, aligning with company standards and operational targets.
- Supervise staff performance, enforce compliance with safety and operational procedures, and promote a culture of accountability and continuous improvement.
- Promote cross-border shipments and find new vendors for cross-country shipments
- *Route Optimization and Scheduling*
- Develop and maintain effective transportation schedules and optimized delivery routes.
- Coordinate closely with drivers and logistics teams to ensure smooth dispatch and timely arrivals/departures.
- Adjust plans as needed to meet operational requirements and customer demands.
- *Compliance and Performance Monitoring*
- Monitor driver logs, vehicle records, and trip documentation to ensure compliance with UAE transport regulations and internal HSSE policies.
- Identify and address any compliance issues or discrepancies promptly.
- *Fleet Maintenance and Safety Oversight*
- Oversee regular maintenance and servicing of all vehicles, ensuring minimal downtime and adherence to safety standards.
- Coordinate inspections, repairs, and safety checks to ensure fleet reliability and roadworthiness.
- *Problem Solving and Issue Resolution*
- Act swiftly to resolve operational challenges such as accidents, delays, or vehicle breakdowns.
- Implement effective solutions to ensure continuity of service and minimal disruption to operations.
- *Budget and Cost Management*
- Manage the transportation department’s budget, controlling costs while maintaining service quality.
- Identify cost-saving opportunities in routing, fuel consumption, maintenance, and vendor negotiations.
- *Training and Development*
- Organize ongoing training and skill development for drivers and coordinators to enhance safety, compliance, and performance.
- Conduct performance reviews and support career progression within the transport team.
- *Regulatory and Performance Compliance*
- Monitor and report on key performance indicators (KPIs), including on-time delivery, fuel efficiency, shipment accuracy, and compliance metrics.
- Ensure adherence to shipping and port clearance regulations, as well as company and legal standards.
- *Vendor Management*
- Build and maintain strong relationships with transportation vendors and suppliers.
- Coordinate with internal accounts for timely vendor payments and follow-ups.
- Evaluate and onboard new fleet vendors based on operational needs, ensuring favorable terms and credit facilities.
- Categorize vendors according to service capabilities to align with customer requirements.
*Government & Authority Coordination*
- Maintain professional relationships with government and regulatory bodies such as the UAE Road Transport Authority (RTA) and the Traffic Department.
- Stay updated on new laws and regulations impacting transportation operations and ensure compliance.
- Liaise with the company's Public Relations (PR) team to obtain required permits and approvals for vehicles and drivers.
Requirements
- Minimum 5 years of experience within transportation/freight farwarding companies
- Proven experience managing drivers and supervising a team of at least three staff members.
- Strong leadership and organizational skills.
- Well-versed in English with strong verbal and written communication skills.
- Knowledge of Hindi, Urdu, and Arabic will be an added advantage.
- Ability to work under pressure and manage multiple tasks efficiently.
- Familiarity with transport management systems is preferred.
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