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Key skills for this role
The primary duty of the Senior Transcript Coordinator (hereafter noted as STC) is to ensure transcript is accurately typed, finalised and delivered to clients in accordance with the production schedule and style guides.
All TCs will form a team working closely together in conjunction with the Transcription Manager/Operations Manager to allocate transcribers and manage resourcing and transcript production for a variety of jurisdictions for daily and delayed transcripts.
The STC will act as a 2IC to the Transcription Manager, providing guidance to members of the inhouse and home-based transcription team and maintaining an overview of work allocation to home-based transcribers and in-office staff.
The STC will work closely with the Transcript Coordinators in conjunction with the Transcription Manager to allocate transcribers and manage the various jurisdictions for daily and delayed transcripts.
The STC will provide guidance and support to the Transcription team and will provide full cover for the Transcript Manager in their absence.
The STC will be required to cross-train for duties related to the management of every transcription jurisdiction within their allocation.
STCs will be required to cross-train on various jurisdictions and may be involved in projects pertaining to transcription.
Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.
Build trust-based partnerships
Nurture long-term relationships
Remove collaboration barriers
Celebrate cross-team success
Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.
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It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.
Private legal-services provider helping law firms, corporations, financial institutions, and government agencies manage complex matters.
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