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Contracts Administrator
Epiq
London, GBR
Part-time
Entry · 2+ years experience
Hybrid
Discovered 1 weeks ago
Customer Relationship Management (CRM)
Free
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Customer Relationship Management (CRM)
Role Overview
The Resourcing & Scheduling Coordinator is responsible for managing and optimizing the allocation of resources and scheduling to ensure efficient operations. This role involves coordinating with various departments, managing customer relationships, and ensuring high levels of customer satisfaction.
This role is for 30 hours per week.
Essential Job Responsibilities
Coordinate the allocation of resources and scheduling to ensure efficient operations and optimal use of resources.
Manage customer relationships, addressing inquiries and resolving issues to ensure high levels of customer satisfaction.
Analyze data to identify trends and make informed decisions regarding resource allocation and scheduling.
Prepare and manage invoices, ensuring accuracy and timely processing.
Monitor and optimize workforce utilization to improve efficiency and productivity.
Provide supervisory management to ensure team performance and adherence to organizational standards.
Implement talent planning strategies to ensure the availability of skilled resources.
Ensure compliance with quality of service (QoS) standards and implement strategies to improve service quality.
Solve problems related to resource allocation and scheduling, ensuring timely resolution and minimal disruption to operations.
Qualifications & Requirements
Education:
Required: High school diploma or equivalent.
Preferred: Associate or bachelor's degree in a related field.
Key Skills for This Role
Customer Relationship Management (CRM)
Full Job Posting
Job Summary
The Resourcing & Scheduling Coordinator is responsible for managing and optimizing the allocation of resources and scheduling to ensure efficient operations. This role involves coordinating with various departments, managing customer relationships, and ensuring high levels of customer satisfaction.
This role is for 30 hours per week.
Essential Job Responsibilities
Coordinate the allocation of resources and scheduling to ensure efficient operations and optimal use of resources.
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