Senior Technician - Electrical (Automotive)
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Key skills for this role
About the Role
Job purpose To carry out advanced electrical and electronic diagnostics, fault finding, and repairs on customer vehicles across a wide range of Nissan and Infiniti models, using.
Key Skills for This Role
Responsibilities
- Perform diagnostic, electrical, and electronic subsystem repairs in accordance with approved repair procedures
- Use advanced diagnostic tools and equipment to accurately identify and rectify vehicle faults
- Record any additional repair work or recommendations using the E Estimate digital application
- Receive repair orders from the Team Leader and fully understand the scope of work before commencing repairs
- Review vehicle service history and identify any applicable OEM recall campaigns
- Complete authorised repairs and notify the Team Leader of any further findings or recommendations
- Perform software updates and vehicle programming activities in line with manufacturer recommendations
- Take ownership of all aspects of the role, working effectively with minimal supervision
- Adhere to quality control procedures to prevent and correct workmanship issues
- Provide cover for the Team Leader and support workshop operations when required
- Handle and resolve complex customer concerns, escalating matters to the Team Leader where necessary
- Provide mentoring, coaching, and on the job training to newly appointed technicians
Requirements
- 5 8 years of experience in automotive electrical diagnostics and repair
- Proficiency with manufacturer approved diagnostic equipment
- Strong manual dexterity and technical expertise
Full Job Posting
Job purpose
- To carry out advanced electrical and electronic diagnostics, fault finding, and repairs on customer vehicles across a wide range of Nissan and Infiniti models, using manufacturer approved diagnostic equipment, wiring diagrams, and repair procedures in accordance with OEM standards and guidelines.
Financial Performance
- Achieve the agreed targets for Sold Hours, Efficiency, Productivity, and Overall Utilisation.
Technical Operations
- Perform diagnostic, electrical, and electronic subsystem repairs in accordance with approved repair procedures, wiring diagrams, and manufacturer specifications.
- Use advanced diagnostic tools and equipment to accurately identify and rectify vehicle faults.
- Record any additional repair work or recommendations using the E Estimate digital application and update the Team Leader accordingly.
- Receive repair orders from the Team Leader and fully understand the scope of work before commencing repairs.
- Review vehicle service history and identify any applicable OEM recall campaigns.
- Complete authorised repairs and notify the Team Leader of any further findings or recommendations.
- Perform software updates and vehicle programming activities in line with manufacturer recommendations.
- Demonstrate strong manual dexterity, technical expertise, mechanical aptitude, and advanced computer skills.
- Take ownership of all aspects of the role, working effectively with minimal supervision.
- Adhere to quality control procedures to prevent and correct workmanship issues that fall below required standards.
- Provide cover for the Team Leader and support workshop operations when required.
- Handle and resolve complex customer concerns, escalating matters to the Team Leader where necessary.
Customer Experience
- Handle customer vehicles with the utmost care and ensure safe working practices at all times.
Learning and Development
- Maintain a clean and organised work area, ensuring personal and workshop tools remain in good condition.
- Participate in Training Needs Assessments conducted by the Training Academy.
- Continuously develop technical knowledge and skills through Nissan approved training programmes.
- Read and interpret complex technical documentation, including safety procedures, operating and maintenance instructions, repair manuals, and wiring diagrams.
Policies, Procedures, and Compliance
- For warranty repairs, follow OEM warranty procedures, correctly tag replaced parts, and transfer them to the centralised warranty store.
- Carry out recall campaigns, including airbag replacement programmes, in accordance with OEM requirements.
- Diagnose and repair air conditioning systems following approved service procedures.
- Ensure full compliance with F1 standards and OEM guidelines.
- Follow all Health, Safety, and Environment (HSE) requirements, standard operating procedures, and safety regulations, including the use of appropriate personal protective equipment.
- Ensure compliance with Nissan Dealer Standards and established process guidelines.
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