Senior Technical Program Manager
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Key skills for this role
About the Role
Scribd is seeking a Senior Technical Program Manager to drive program strategy and execution across Data & Analytics and Business Systems pillars. You will own complex cross-functional programs, build relationships with stakeholders, and leverage AI to improve processes.
Key Skills for This Role
Responsibilities
- Own program strategy and execution across Data & Analytics and Business Systems pillars
- Build relationships with stakeholders at every level
- Drive strategy connecting day to day execution to long term goals
- Lead within the TPM team and contribute to cross company processes
- Manage multiple complex cross functional programs simultaneously
- Proactively identify risks and create mitigation strategies
- Propose success metrics and identify when they are at risk
- Use AI and lightweight tooling to reduce coordination tax
- Identify and drive process improvements at team and cross team level
Requirements
- 5+ years of experience in a TPM, program management, operations, or equivalent role at a technology company
- Track record of operating independently and leading through ambiguity
- Experience partnering with data or business systems teams
- Strong familiarity with software development process
- Hands on experience using AI in work
- Excellent communication and interpersonal skills
Full Job Posting
About the team and role
- Our TPM team owns frameworks and programs that drive how Engineering, Product, Design, and Analytics organization plans, prioritizes, and executes.
- As a Senior TPM, you will own program strategy and execution across two pillars: payments, risk, identity, security, accounting systems; and reporting, experimentation, data products.
- This is a broad, technical, high stakes mandate to shape how the company's backbone runs.
About you
- You are a thoughtful opinionator with strong, well reasoned views.
- You are a proactive communicator who identifies problems before they surface.
- You are a relationship builder and organizational navigator.
- You are already working with AI and have a point of view on where TPM craft is headed.
- You are a continuous learner with a growth mindset and an appetite for unfamiliar problems.
What you will do
- Act like an owner of program strategy and execution across Data & Analytics and Business Systems pillars.
- Build relationships with stakeholders at every level, from engineers to e staff.
- Drive strategy connecting day to day execution to long term goals.
- Be a leader within the TPM team, identify opportunities to collaborate and coach teammates.
- Lead beyond your pillars by contributing to cross company processes like yearly planning.
- Own the complexity of multiple cross functional programs and create scalable frameworks.
- Manage timelines, proactively identify risks, and create mitigation strategies.
- Measure success by proposing metrics and identifying when they are at risk.
- Build to move faster using AI and lightweight tooling.
- Improve how we work by identifying and driving process improvements.
You Have
- 5+ years of experience in a TPM, program management, operations, or equivalent role at a technology company.
- Track record of operating independently, leading through ambiguity, and navigating complex organizational dynamics.
- Structured approach to work with judgment to add or remove process.
- Experience partnering with data or business systems teams (analytics, experimentation, data platform, payments, risk, identity, financial systems).
- Strong familiarity with software development process and working with product and engineering teams.
- Experience working directly with engineers, product managers, analysts, and subject matter experts.
- Hands on experience using AI in work and a clear point of view on how it changes program management.
- Experience using data to identify problems and communicate solutions.
- Ability to work and partner successfully across multiple functions.
- Excellent communication and interpersonal skills.
- Exceptional attention to detail and ability to understand and articulate the big picture.
- Distinctive problem solving and analytical skills.
Bonus Points
- Worked in or alongside payments, risk, fraud, or fintech teams.
- Partnered with data science, data modeling, or analytics engineering teams.
- Understand A/B testing and experimentation process.
- Comfortable in a data warehouse or BI environment (Databricks, Looker, Statsig).
Compensation
- In California, salary range between $124,500 and $194,000.
- In US outside California, salary range between $102,500 and $184,500.
- In Canada, salary range between $130,000 CAD and $172,500 CAD.
- Position also eligible for competitive equity ownership and comprehensive benefits.
Benefits at Scribd, Inc.
- Scribd Flex (flexible work model)
- Comprehensive health, dental, and vision coverage
- Mental health support and disability coverage
- Generous paid time off including vacation, sick time, holidays, winter break, volunteer time, and sabbaticals
- Paid parental leave and family support benefits
- Retirement matching and employee equity
- Learning and development programs and professional growth opportunities
- Wellness and home office stipends
- Complimentary access to Scribd, Inc. suite of products
- Enterprise access to leading AI tools
Working at Scribd, Inc.
- Scribd Flex empowers employees to choose workstyle and location, with occasional in person attendance required.
- Primary residence must be in or near one of listed cities in US, Canada, or Mexico.
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