Senior Technical Business Analyst
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Key skills for this role
About the Role
Scotiabank's Enterprise Architecture team seeks a Senior Technical Business Analyst to design and operationalize governance workflows using ServiceNow and Power Platform. The role involves translating architectural requirements into user stories, facilitating workshops, and collaborating with technical domain teams.
Key Skills for This Role
Responsibilities
- Partner with the Enterprise Architecture team to build out the Agentic Architecture Governance Framework, including architecture assessments, technology standards workflows, and pattern management
- Translate EA processes—architecture reviews, standard updates, reference architecture governance—into actionable requirements and user stories
- Lead requirements gathering to support the formation of Agentic AI specialists in various architecture domains working with subject matter experts
- Collaborate with developers and platform teams to ensure requirements are technically feasible and aligned with platform capabilities
- Engage with technical control domain teams (Security, Resiliency, Data, AI, Cloud) to consolidate assessment requirements into a unified governance model
- Build strong relationships across architecture communities, technical risk, engineering, and product teams
- Facilitate workshops, working sessions, and design thinking activities to drive clarity and shared understanding
- Work within an Agile/Scrum team responsible for delivering the Agentic AI governance platform and related capabilities
- Maintain and refine the product backlog, ensuring clear acceptance criteria, prioritization, and readiness for development in collaboration with vendor partners
- Coordinate end to end testing, user acceptance testing, and rollout planning
- Support the development and ongoing management of reference architectures, application portfolio management and roadmaps, patterns, technology standards and API/Events Governance
Requirements
- 5+ years of Technical Analyst experience, ideally in enterprise technology or architecture environments
- Strong expertise in governance including evidence collection, approval tracking, audit trackability, reporting requirements
- Strong understanding and expertise in building requirements for Agentic AI solutions
- Strong expertise designing or supporting ServiceNow workflows, particularly in governance, risk, compliance, or custom workflow modules
- Experience with PowerApps / Power Platform for building workflow or simple application solutions
- Experience and understanding of EA Tools such as Orbus, LeanIX, ServiceNow EA module
- Solid understanding of Solution Architecture and Enterprise Architecture including governance concepts
- Familiarity with EA frameworks such as TOGAF (certification is an asset)
- Ability to create clear process maps, workflow diagrams, and data models
- Exceptional communication and relationship building skills across technical and non technical stakeholders
- Experience working with multidisciplinary technical teams (e.g., security, data governance, cloud, resilience)
- Comfortable acting as a liaison between architecture, engineering, governance, and platform teams
Full Job Posting
Overview
- Scotiabank’s Enterprise Architecture (EA) organization is building a modern, workflow driven Trusted Architecture Governance capability designed to elevate architectural decision making across the bank. We are looking for a Senior Technical Business Analyst to join our Enterprise Architecture govern
- This role blends business analysis, workflow design, architecture alignment, and product ownership. You will partner with senior architects and technical domain owners across Security, Resiliency, Data, Cloud, and AI to translate governance and architectural requirements into actionable, streamlined
Is this role right for you? In this role, you will
- Partner with the Enterprise Architecture team to build out the Agentic Architecture Governance Framework, including architecture assessments, technology standards workflows, and pattern management.
- Translate EA processes—architecture reviews, standard updates, reference architecture governance—into actionable requirements and user stories.
- Lead requirements gathering to support the formation of Agentic AI specialists in various architecture domains working with subject matter experts.
- Collaborate with developers and platform teams to ensure requirements are technically feasible and aligned with platform capabilities.
- Engage with technical control domain teams (Security, Resiliency, Data, AI, Cloud) to consolidate assessment requirements into a unified governance model.
- Build strong relationships across architecture communities, technical risk, engineering, and product teams.
- Facilitate workshops, working sessions, and design thinking activities to drive clarity and shared understanding.
- Work within an Agile/Scrum team responsible for delivering the Agentic AI governance platform and related capabilities.
- Maintain and refine the product backlog, ensuring clear acceptance criteria, prioritization, and readiness for development in collaboration with vendor partners.
- Coordinate end to end testing, user acceptance testing, and rollout planning.
- Support the development and ongoing management of reference architectures, application portfolio management and roadmaps, patterns, technology standards and API/Events Governance, ensuring clear traceability and alignment with the EA vision.
Do you have the skills that will enable you to succeed in this role? We'd love t
- 5+ years of Technical Analyst experience, ideally in enterprise technology or architecture environments.
- Strong expertise in governance including evidence collection, approval tracking, audit trackability, reporting requirements, etc.
- Strong understanding and expertise in building requirements for Agentic AI solutions.
- Strong expertise designing or supporting ServiceNow workflows, particularly in governance, risk, compliance, or custom workflow modules.
- Experience with PowerApps / Power Platform for building workflow or simple application solutions.
- Experience and understanding of EA Tools such as Orbus, LeanIX, ServiceNow EA module.
- Solid understanding of Solution Architecture and Enterprise Architecture including governance concepts.
- Familiarity with EA frameworks such as TOGAF (certification is an asset).
- Ability to create clear process maps, workflow diagrams, and data models.
- Exceptional communication and relationship building skills across technical and non technical stakeholders.
- Experience working with multidisciplinary technical teams (e.g., security, data governance, cloud, resilience).
- Comfortable acting as a liaison between architecture, engineering, governance, and platform teams.
What's in it for you?
- Diversity, Equity, Inclusion & Allyship We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias free practices and inclusive values across Scotiabank.
- Accessibility and Workplace Accommodations We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone.
- Upskilling through online courses, cross functional development opportunities, and tuition assistance.
- Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
- Dynamic Ecosystem Free tea & coffee, universal washrooms, and lots of space for team collaboration.
- Community Engagement No matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.
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