Senior Technical Account Manager
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Key skills for this role
About the Role
Provide technical leadership and client support in infrastructure projects, ensuring quality service delivery and compliance with engineering standards.
Key Skills for This Role
Responsibilities
- Build and maintain strong relationships with strategic clients and project stakeholders
- Provide technical guidance and engineering support throughout the project lifecycle
- Coordinate installation, operational and maintenance activities with internal teams and contractors
- Investigate and resolve complex technical issues to minimise operational disruption
- Monitor service delivery against agreed performance standards and KPIs
- Prepare technical reports, project updates and engineering documentation
- Ensure compliance with engineering standards, quality systems and HSE requirements
- Support continuous improvement initiatives and operational excellence
Requirements
- Experienced engineering professional
- Ability to provide technical guidance and engineering support throughout project lifecycle
- Experience coordinating installation, operational and maintenance activities
- Knowledge of engineering standards, quality systems and HSE requirements
Full Job Posting
Job Summary
- We are seeking an experienced engineering professional to provide technical leadership and client support across complex infrastructure projects.
- This role is responsible for managing technical relationships, delivering engineering solutions, coordinating cross functional teams, and ensuring the successful delivery of services in line with quality, safety, and operational standards.
Key Responsibilities
- Build and maintain strong relationships with strategic clients and project stakeholders.
- Provide technical guidance and engineering support throughout the project lifecycle.
- Coordinate installation, operational and maintenance activities with internal teams and contractors.
- Investigate and resolve complex technical issues to minimise operational disruption.
- Monitor service delivery against agreed performance standards and KPIs.
- Prepare technical reports, project updates and engineering documentation.
- Ensure compliance with engineering standards, quality systems and HSE requirements.
- Support continuous improvement initiatives and operational excellence.
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