Senior Specialist- Scheduling & Transportation Information
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Key skills for this role
About the Role
Manage scheduling and analysis for urban, feeder, intercity, cost-sharing, and seasonal bus services to align with RTA and PTA policies. Analyze data, streamline processes, resolve complaints, and coordinate stakeholders to enhance reliability and efficiency.
Key Skills for This Role
Responsibilities
- Schedule urban, feeder, intercity, cost sharing and seasonal bus routes in line with RTA/PTA policies
- Analyze bus running time data and other factors affecting public transport operations to support timetable adjustments
- Coordinate with OCC and bus operations for trip analysis and monitoring of schedule adherence
- Create and maintain public bus network and operations databases in the scheduling system
- Streamline complex scheduling processes and procedures using analytical thinking
- Evaluate service reliability by comparing planned and actual running times and conducting field surveys
Requirements
- Bachelor’s degree/ Master’s degree in Transportation Engineering, Civil Engineering or Industrial Engineering
- 6+ years in case of Master's degree (8+ years in case of Bachelor’s degree) of relevant experience
- Experience in scheduling and analysis for bus services
- Knowledge of RTA/PTA policies and operational realities
- Proficiency in scheduling systems and data analysis tools
Full Job Posting
Job Purpose
- Manage scheduling and related analysis for urban, feeder, intercity, cost sharing and seasonal bus services so plans reflect RTA and PTA policies, operational realities and service quality needs.
- Analyze data, streamline processes, resolve complaints and coordinate stakeholders to enhance reliability and efficiency.
Roles & Accountabilities
- Schedule urban, feeder, intercity, cost sharing and seasonal bus routes in line with RTA/PTA policies to align network operations with strategic coverage and service objectives.
- Solve scheduling related issues innovatively and provide workable solutions to complaints raised about services and schedules.
- Engage PTA stakeholders, Marketing and Corporate Communication, and committees to prioritize schedules and improvements.
- Analyze bus running time data and other factors affecting public transport operations to support day to day decisions on timetable adjustments and resource use.
- Review existing and proposed schedules to improve service quality and equalize driver work hours in coordination with operations representatives.
- Coordinate with OCC and bus operations for trip analysis, monitoring of schedule adherence and implementation of agreed service enhancement actions.
- Coordinate with the scheduling system vendor when performance issues arise to maintain stable, reliable scheduling system operations.
- Create and maintain public bus network and operations databases in the scheduling system, and provide performance, OTP, and service change reports to PTA stakeholders and CEO forums.
- Streamline complex scheduling processes and procedures using analytical thinking to make them more efficient, consistent and easier to apply across all route types.
- Initiate and support tasks and projects that improve scheduling approaches for the transport network and enhance overall efficiency.
- Use insights from data analysis, complaints and stakeholder feedback to propose enhancements to scheduling processes and tools.
- Evaluate service reliability by comparing planned and actual running times, conducting field surveys and route recces, and analyzing OCC data to recommend improvements and support OTP dashboards.
Qualifications
- Bachelor’s degree/ Master’s degree in Transportation Engineering, Civil Engineering or Industrial Engineering.
- 6+ years in case of Master's degree (8+ years in case of Bachelor’s degree).
Physical Working Conditions
- Work primarily in an office environment using scheduling systems, with regular coordination meetings with OCC, bus operations and vendors that may require occasional on site or virtual sessions.
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