Senior Specialist – Performance Management
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Key skills for this role
About the Role
Higher Colleges of Technology seeks a Senior Specialist in Performance Management to support the design, implementation, and continuous improvement of the performance management system.
Key Skills for This Role
Responsibilities
- Support the implementation and continuous improvement of HCT’s Performance Management System
- Assist in maintaining and updating HCT’s competency framework in coordination with functions and campuses
- Coordinate and administer the annual performance appraisal cycle across functions and campuses
- Prepare and maintain performance management forms, templates, process documentation, communications, and guidelines
- Monitor appraisal submissions and follow up with functions and campuses to ensure compliance
- Provide first level support to employees and line managers regarding performance management processes
- Assist in developing tools, user guides, and support materials for the appraisal process
- Support collection, consolidation, and analysis of performance appraisal data and prepare reports and dashboards
- Coordinate with HR stakeholders and campus HR teams to ensure consistency in performance management practices
- Assist in identifying process improvement opportunities and support automation initiatives
- Support communication and awareness initiatives that promote a culture of continuous feedback and performance excellence
- Provide guidance and knowledge sharing to junior team members and newly joined staff
Requirements
- Experience in performance management system implementation and administration
- Knowledge of competency frameworks and appraisal cycles
- Ability to prepare reports, dashboards, and process documentation
- Strong analytical and data consolidation skills
- Excellent communication and stakeholder management skills
- Ability to support automation initiatives and process improvements
Full Job Posting
Position Summary
- The Senior Specialist Performance Management is responsible for supporting the design, implementation, administration, and continuous improvement of HCT’s Performance Management System across functions and campuses.
- The incumbent supports the development and maintenance of performance management processes, appraisal cycles, competency frameworks, reporting, and employee engagement initiatives to promote a fair, transparent, and performance driven culture.
Responsibilities
- Support the implementation and continuous improvement of HCT’s Performance Management System in alignment with organizational objectives and HR best practices.
- Assist in maintaining and updating HCT’s competency framework in coordination with functions and campuses.
- Coordinate and administer the annual performance appraisal cycle across functions and campuses, ensuring timely completion of all activities.
- Prepare and maintain performance management forms, templates, process documentation, communications, and guidelines.
- Monitor appraisal submissions and follow up with functions and campuses to ensure compliance with timelines and procedures.
- Provide first level support to employees and line managers regarding performance management processes, policies, and system related queries.
- Assist in developing tools, user guides, and support materials to facilitate effective implementation of the appraisal process.
- Support the collection, consolidation, and analysis of performance appraisal data and prepare periodic reports and dashboards.
- Coordinate with HR stakeholders and campus HR teams to ensure consistency in performance management practices.
- Assist in identifying process improvement opportunities and support automation initiatives in collaboration with IT and relevant stakeholders.
- Support communication and awareness initiatives that promote a culture of continuous feedback and performance excellence.
- Provide guidance and knowledge sharing to junior team members and newly joined staff when required.
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