Senior Specialist – Institutional QA, Compliance and Excellence
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Key skills for this role
About the Role
Excellence Management Develop and implement methodologies for the Academy's participation in internal, external, national, and international Excellence Awards in coordination wi.
Key Skills for This Role
Responsibilities
- Develop and implement methodologies for participation in excellence awards
- Plan and facilitate organizational self assessment sessions and develop improvement plans
- Prepare and manage excellence award submissions and coordinate review sessions
- Develop, implement, and enhance the Integrated Management System (IMS) in alignment with ISO standards
- Plan, manage, and conduct the MRM & IMS Internal Audit Program
- Monitor implementation and closure of audit findings and corrective actions
- Coordinate external ISO surveillance, certification, and recertification audits
- Deliver quality management and continuous improvement awareness sessions
Requirements
- Experience in excellence management and quality assurance
- Knowledge of ISO standards and IMS frameworks
- Experience conducting internal audits
- Ability to develop award submissions and improvement plans
Full Job Posting
Excellence Management
- Develop and implement methodologies for the Academy's participation in internal, external, national, and international Excellence Awards in coordination with all divisions.
- Plan and facilitate organizational self assessment sessions, prepare assessment findings, and develop improvement plans to address identified gaps.
- Prepare and manage the Academy's Excellence Award submissions, conduct review sessions with relevant divisions, incorporate amendments, and maintain version control.
- Coordinate with all divisions to ensure effective implementation of Excellence Program requirements.
- Plan, organize, and manage the Academy's Internal Excellence Awards, including development and implementation of associated plans.
- Deliver Excellence awareness and capacity building sessions, collect feedback, identify improvements, and submit reports to the Section Manager.
- Perform any other tasks assigned by the Quality and Excellence Section Manager (e.g., section operation planning, budgeting, performance reporting).
Integrated Management System (IMS) & ISO
- Develop, implement, and continuously enhance the Integrated Management System (IMS) in alignment with ISO standards and best practices.
- Develop and implement Quality Assurance procedures that comply with ISO requirements in coordination with the Institutional Effectiveness Division.
- Plan, manage, and conduct the MRM & IMS Internal Audit Program, including preparing annual audit plan, establishing audit teams, reviewing checklists, and preparing final reports.
- Monitor implementation and closure of audit findings and corrective/preventive actions and provide progress reports to Top Management.
- Review and continuously improve policies, business processes, and procedures within the IMS framework.
- Coordinate and organize external ISO surveillance, certification, and recertification audits, ensuring all divisions are prepared.
- Coordinate implementation and ongoing compliance with ISO standards across the Academy.
- Deliver Quality Management and Continuous Improvement awareness sessions, gather feedback, and provide recommendations.
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