Senior Sales Manager - Hospitality
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Key skills for this role
About the Role
Develop and implement sales strategies, lead the sales team, manage client relationships, and optimize sales processes while ensuring safety and compliance.
Key Skills for This Role
Full Job Posting
Overview
Safety and Security
· Notify your manager/supervisor immediately in the event of work-related incidents or any other injuries.
· Discern and rectify hazardous job methods or circumstances and/or relay them to management and security/safety staff.
· Abide by the safety and security directives and processes of the organization and department to guarantee a spotless, secure, and protected atmosphere.
· Adhere to property-specific procedures when confronted with critical situations (for instance, evacuations, medical crises, natural calamities).
· Preserve vigilance concerning unwanted individuals present on property premises.
· Observe the policies and procedures for the secure use and storage of gear, machinery, and tools.
· Utilize the correct gear, and apply appropriate lifting techniques when needed to prevent harm.
· Successfully accomplish relevant safety education and gain certifications for executing work assignments.
Guidelines and Protocols
· Safeguard the confidentiality and safety of visitors and colleagues.
· Preserve the secrecy of exclusive resources and data.
· Adhere to corporation and sector directives and methodologies.
· Defend corporate apparatus, gear, machinery, or other resources in alignment with organizational guidelines and methodologies.
· Warrant that attire, nametags, and individual presentation are immaculate, sanitary, expert, and congruent with corporate directives and methodologies.
· Fulfill any additional job responsibilities as assigned by supervisors that are within reason.
• Sales Strategy Development
- · Develop and implement strategic sales plans to achieve company sales targets and objectives.
- · Analyze market trends and competitor activities to identify opportunities for growth.
- Team Leadership:
- · Lead, motivate, and mentor the sales team to achieve individual and collective sales goals.
- · Conduct regular performance reviews, set targets, and provide constructive feedback.
- Sales Forecasting and Planning:
- · Forecast sales targets and develop plans to meet or exceed them.
- · Work closely with the team to set achievable sales quotas and objectives.
• Client Relationship Management
- · Build and maintain strong relationships with key clients and strategic partners.
- · Address customer concerns and resolve issues to ensure customer satisfaction.
- Sales Training and Development:
- · Provide ongoing training and development opportunities for the sales team.
- · Keep the team informed about product updates, market trends, and sales techniques.
- Sales Reporting and Analysis:
- · Monitor and analyze sales performance metrics.
- · Prepare regular sales reports for management, highlighting achievements and areas for improvement.
- Collaboration with Other Departments:
- · Work closely with marketing, product development, and customer support teams to align strategies and achieve overall business objectives.
- · Collaborate with cross-functional teams to enhance product offerings and customer experiences.
• Sales Process Optimization
- · Continuously assess and optimize the sales process for efficiency and effectiveness.
- · Implement best practices and improvements to enhance the sales workflow.
- Budget Management:
- · Develop and manage the sales budget, ensuring resources are allocated effectively.
- · Monitor expenses and make adjustments as needed to achieve financial goals.
- Market Analysis and Research:
- · Stay informed about industry trends, customer needs, and competitor activities.
- · Use market insights to identify opportunities for business growth.
• New Business Development
· Identify and pursue new business opportunities and markets.
· Collaborate with the team to develop strategies for acquiring new clients.
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