Senior Relationship Officer Injaz - RBG - CC_Balance Builder Retail Banking Group
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Key skills for this role
About the Role
Mashreq Corporate & Investment Banking Group seeks a Senior Relationship Officer to sell credit cards and balance-building products in a call center environment. The role involves engaging customers through calls and meetings to achieve sales targets.
Key Skills for This Role
Responsibilities
- Sell Credit Cards and drive balance building products such as Balance Transfer and Easy Cash
- Engage customers through calls and direct meetings to identify needs and convert opportunities into sales
- Promote appropriate credit card and balance building solutions aligned with customer profiles
- Achieve assigned sales, revenue, and productivity targets
- Ensure accurate documentation and adherence to internal policies and regulatory guidelines
- Deliver a high standard of customer service while supporting portfolio growth
Requirements
- University Graduate
- 1 2 years experience in similar work environment
- Excellent people management skills
- Strong sales and customer focus
- Excellent presentation skills
- Analytical and computer skills
Full Job Posting
Key Result Areas
- Sell Credit Cards and drive balance building products such as Balance Transfer and Easy Cash.
- Engage customers through calls and direct meetings to identify needs and convert opportunities into sales.
- Promote appropriate credit card and balance building solutions aligned with customer profiles.
- Achieve assigned sales, revenue, and productivity targets.
- Ensure accurate documentation and adherence to internal policies and regulatory guidelines.
- Deliver a high standard of customer service while supporting portfolio growth.
Knowledge, Skills And Experience
- University Graduate.
- Excellent people management skills.
- 1 2 years experience in similar work environment.
- Preferably has a practical marketing background.
- Strong Sales and customer focus and ability to think creatively and work under pressure.
- Excellent presentation skills.
- Good team player with result driven attitude.
- Business sensitive.
- Analytical and computer skills.
- Adaptable and versatile.
Operating Environment
- Operate in a call center environment.
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