Account Manager, Business Banking.RBU - Muraqabat branch - Business Banking.41.Retail Banking Group
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Key skills for this role
About the Role
Mashreq seeks an Account Manager for Business Banking to manage and grow Small Enterprise relationships in Abu Dhabi. The role involves sourcing new customers, cross-selling banking products, and ensuring portfolio quality.
Key Skills for This Role
Responsibilities
- Manage a set of existing Small Enterprise relationships and originate new SE relationships
- Achieve assigned financial and non financial objectives by meeting borrowing & non borrowing needs of customers
- Actively source new to bank customers and generate new business from walk in customers
- Manage all customers focusing on relationship Management & up selling/ deep selling/ cross selling other bank products
- Responsible for quality & soundness of assigned SE portfolio (KYC reviews, monitoring for due diligence, anti money laundering procedures etc)
- Improve share of wallet & target to be primary bank for each relationship
- Conduct annual/periodic credit facility reviews and recommend appropriate credit facilities
- Follow up and monitor assigned relationships to ensure satisfactory account conduct
- Screen the market for NTB opportunities
- Adhere to all compliance & regulatory policies with regards to KYC/ AML
Requirements
- At least 3 years+ relevant banking experience in local or international market
- MBA/CA or regular graduate with adequate relevant experience
- Excellent communication and negotiation skills
- Positive attitude, strong work ethic and a good team player
Full Job Posting
Job Overview
- Manage a set of existing Small Enterprise (SE) relationships and originating new SE relationships in business communities.
- To achieve assigned financial and non financial objectives by meeting all borrowing & non borrowing needs of customers with target segments.
Responsibilities
- Improve share of wallet & target to be primary bank for each of the relationships in the assigned portfolio.
- Enhance relationship revenue from existing portfolio by cross selling complete range of banking products.
- Assume complete ownership of customer relationship management for the assigned portfolio of accounts.
- Conduct annual/periodic credit facility reviews in the existing portfolio in a timely manner.
- Follow up and monitor assigned relationships to ensure satisfactory account conduct.
- Implement and maintain complete control aspects i.e. documentation, periodical client visits / call reports, stock inspections.
- Maintain acceptable portfolio quality.
- Screen the market for NTB opportunities.
- Liaise between internal and external advisors to ensure precision of agreements.
- Achieve assigned financial and non financial targets.
- Adhere to all the compliance & regulatory policies with regards to KYC/ AML etc.
- Update branch manager and regional SE manager on regular / weekly basis.
Qualifications
- Banking Sales & service experience with proven relationship management qualities.
- Requires advanced vocational knowhow of the subject matter (viz. Credit, Trade, Operating system, etc).
- Excellent communication and negotiation skills.
- At least 3 years + relevant banking experience in local or international market.
- MBA/CA or if a regular graduate needs to possess adequate relevant experience.
- Positive attitude, strong work ethic and a good team player.
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