taleo
Senior Quality Analyst- Deal Ops
Virtusa
IND
Full-time
Entry · 2+ years experience
Onsite
Discovered 3 weeks ago
SAPCRM
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Role Objective
Ensure accuracy and compliance in the audits for order forms and contracts are accurate,
compliant and aligned with client policies.
Key Responsibilities
- Perform QA checks on workflows Request verification form.
- Validate order details units of service, approvals, contract terms, invoicing details.
- Conduct sanity checks on order implementation and renewal cases.
- Document errors, categorize by severity, and Submit RCA.
- Provide feedback to assigned team members to prevent repeat errors.
- Maintain audit logs and compliance reports.
Skills & Qualifications
- Bachelor’s degree (Business/Finance/Operations).
- Work Schedule 24x7 rotation shifts
- 2–4 years of QA experience in order management, deal execution, or BPO/KPO
processes.
- Strong attention to detail and analytical ability.
- Familiarity with SAP, CRM, or workflow tools preferred.
- Excellent written and spoken English skills
- Effective written and verbal communication.
- Effective coaching and remedial skills
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