Senior Program Manager

Job Description

• Oversee and lead the program of assigned projects, ensuring alignment with the strategic direction of Takamol/HRSD/Affiliates, with a strong focus on delivering government platforms and digital solutions that support national initiatives and labor market transformation.
• Manage end-to-end project delivery across government platforms/systems, including planning, resourcing, governance, quality assurance, and compliance with contractual and regulatory requirements.
• Ensure projects are delivered on time, within budget, and in line with defined scope, while maintaining adherence to government standards, policies, and digital frameworks.
• Drive coordination between internal teams and external stakeholders (government entities, vendors, and partners) to ensure seamless integration and delivery of platform-based solutions.
• Lead stakeholder management activities, including identifying key stakeholders, managing expectations, ensuring alignment, and maintaining strong relationships to support successful project delivery.
• Engage with senior stakeholders and decision-makers, ensuring continuous communication, alignment on objectives, and timely resolution of issues and escalations.
• Identify and assess risks, technical challenges, and operational bottlenecks related to platform implementation and deployment, and lead mitigation and corrective actions.
• Extract key insights and lessons learned from ongoing and completed projects and translate them into actionable improvements to enhance platform performance, scalability, and user experience.
• Contribute to establishing and enhancing project management frameworks, governance models, and delivery standards, ensuring alignment with best practices and government expectations.
• Lead vendor management and negotiations, particularly for technology vendors and platform providers, ensuring service quality, compliance, and effective knowledge transfer.
• Provide regular updates and executive-level reporting on project progress, milestones, risks, and outcomes to senior leadership and key stakeholders.
• Identify training and development needs for team members, with emphasis on digital platforms, government systems, and advanced project management practices.
• Perform any other duties as required by the direct manager.

Job Requirements

Minimum Experience

Competencies (Knowledge, Skills & Abilities)

• Structured and analytical thinking
• Strong communication and negotiation skills
• Leadership and team management