Senior Professional Services Technical Architect META

Job Description

• GitLab is the intelligent orchestration platform for DevSecOps.
• GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation.
• More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
• The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact.
• GitLab is where careers accelerate, innovation flourishes, and every voice is valued.
• Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
• Co-create the future with us as we build technology that transforms how the world develops software.
• Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
• An overview of this role
• As a Technical Architect at GitLab, you will act as a customer-facing technical expert within our Professional Services and broader Customer Success teams.
• You will work closely with Professional Services Engineers, Project Managers, and Solution Architects to design, build, and support GitLab-based solutions that help customers achieve their business and DevSecOps goals.
• Your work will directly impact how customers architect, operate, and optimize their GitLab environments, helping them modernize their software delivery practices and adopt DevSecOps at scale.
• This role offers the opportunity to combine hands-on engineering with advisory work, all within GitLabs all-remote, asynchronous, and values-driven environment, while collaborating with global teams and customers.
• What youll do
• Lead the design, development, and support of GitLab-related Professional Services projects, ensuring high-quality technical delivery for customers.
• Own the full software development lifecycle for consulting engagements, from technical discovery and solution design through implementation and production support.
• Translate customer business goals and technical requirements into detailed GitLab solution designs, architecture, and implementation plans.
• Work closely with customer project teams, including Project Managers and technical points of contact, to define, prioritize, and deliver work at the task level.
• Deliver consulting services in areas such as source code management migration, cloud architecture, GitLab development practices, and CI/CD consulting.
• Mentor Professional Services and partner consultants by sharing best practices, implementation strategies, and effective communication approaches.
• Create and maintain documentation, delivery kits, training materials, case studies, and internal best-practice methodologies to support repeatable, scalable delivery.
• Stay current with new GitLab features, fixes, and releases, and share relevant updates with the Professional Services Engineering team to enhance customer outcomes.
• What youll bring
• Demonstrated progressive enterprise-level software development experience, ideally across multiple languages or environments.
• Strong expertise in Git and source control systems, with a solid understanding of branching strategies, code review, and release workflows.
• Experience delivering consulting services in at least two of the following areas: source code management (SCM) migration, cloud architecture, software development, or continuous integration/continuous delivery (CI/CD).
• Proven experience working with DevOps platforms, with the ability to design, implement, and support GitLab-related solutions for customers.
• Ability to lead technical discovery and design sessions, translate customer goals and constraints into solution designs, and clearly document and communicate recommendations.
• Effective communication and presentation skills, with experience influencing and collaborating with internal team members, customers, and partners.
• Self-motivated and organized, able to manage multiple projects, priorities, and stakeholders in a fast-paced environment with minimal supervision.
• Fluent in Arabic and English

About The Team

How Gitlab Supports Full-Time Employees

• Benefits to support your health, finances, and well-being

• Team Member Resource Groups

• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental leave
• Home office support
• Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement.
• Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification.
• If youre excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines

Privacy Policy

Job Details

About The Company

Report