linkedin
Senior Product Manager
Varicent
Vancouver, CAN
Full Time
Senior
2 days ago
Product ManagementAIGenAIAutonomous AgentsEnterprise SoftwareSaaS
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanKey skills for this role
Product ManagementAIGenAI
About the Role
Varicent is seeking a Senior Product Manager to lead AI adoption and customer value for its SaaS sales performance management platform. You will drive end-to-end strategy for adoption, optimization, and scale of AI capabilities, working closely with customers and cross-functional teams.
Key Skills for This Role
Product ManagementAIGenAIAutonomous AgentsEnterprise SoftwareSaaS
Responsibilities
- Own the end to end strategy for adoption, optimization, value realization, and scale across Varicent's AI capabilities.
- Define how AI products move from early traction to repeatable customer adoption, retention, and scalable growth.
- Work directly with strategic customers to understand whether AI products are solving meaningful workflow pain points and delivering measurable value.
- Design and lead structured adoption programs that define customer goals, success criteria, feedback loops, adoption risks, rollout needs, and scale readiness requirements.
- Define what successful adoption looks like across AI products, including activation, engagement, usage quality, retention, workflow impact, and value realization.
- Partner with Product Operations, Data Science, Engineering, Customer Success, and Go to Market teams to establish dashboards, reporting, feedback loops, and product health measures.
- Synthesize customer feedback and adoption insights to inform roadmap and prioritization.
- Partner with Engineering, Design, and Data Science to shape, scope, and deliver prioritized improvements to existing AI products.
- Work closely with Product Marketing and Go to Market teams to translate early customer wins into repeatable launch and adoption motions.
- Partner with Customer Success, Sales, and Support to understand customer readiness, rollout needs, enablement gaps, support trends, adoption blockers, and expansion opportunities.
Requirements
- 8–10+ years of professional experience, including 6+ years in Product Management, preferably in B2B SaaS, enterprise software, AI, automation, or data driven products.
- Bachelor's degree in Business, Computer Science, Engineering, or a related field.
- Proven experience as a senior individual contributor owning product strategy, execution, adoption, optimization, launch readiness, or value realization for complex product areas.
- Strong familiarity with emerging AI concepts such as GenAI, autonomous agents, MCPs, agent orchestration, AI evaluations, enterprise AI governance, trust, explainability, and responsible AI practices.
- Experience managing products post launch, including adoption, optimization, product health measurement, customer feedback, iterative improvement, and scale.
- Experience working directly with enterprise customers to synthesize customer feedback into clear product recommendations and roadmap priorities.
- Skilled at using data driven decision making, experimentation, customer insight, and prioritization frameworks such as RICE, ROI, and Value vs. Effort.
- Proven ability to partner cross functionally with Engineering, Design, Data Science, Product Operations, Product Marketing, Customer Success, Sales, Support, and Go to Market teams.
- Excellent written and verbal communication, storytelling, and stakeholder management skills.
Full Job Posting
Role Overview
- As a Senior Product Manager, AI Adoption & Customer Value, you will lead the 1 to n growth, adoption, optimization, and ongoing success of Varicent's AI portfolio.
- This is a senior individual contributor role responsible for ensuring Varicent's AI capabilities are not only launched, but trusted, adopted, and delivering measurable customer and business value.
Key Responsibilities
- Own the end to end strategy for adoption, optimization, value realization, and scale across Varicent's AI capabilities.
- Define how AI products move from early traction to repeatable customer adoption, retention, and scalable growth.
- Prioritize adoption efforts based on customer value, business impact, usage signals, customer readiness, implementation complexity, and strategic importance.
- Work directly with strategic customers to understand whether AI products are solving meaningful workflow pain points and delivering measurable value.
- Design and lead structured adoption programs that define customer goals, success criteria, feedback loops, adoption risks, rollout needs, and scale readiness requirements.
- Define what successful adoption looks like across AI products, including activation, engagement, usage quality, retention, workflow impact, and value realization.
- Partner with Product Operations, Data Science, Engineering, Customer Success, and Go to Market teams to establish dashboards, reporting, feedback loops, and product health measures.
- Synthesize customer feedback and adoption insights to identify opportunities to improve product value, usability, trust, and adoption.
- Partner with the AI Strategy Product Manager to ensure new AI capabilities are designed with customer adoption, enablement, feedback loops, and value realization in mind.
- Work closely with Engineering, Design, and Data Science to shape, scope, and deliver prioritized improvements to existing AI products.
- Work closely with Product Marketing and Go to Market teams to translate early customer wins into repeatable launch and adoption motions.
- Partner with Customer Success, Sales, and Support to understand customer readiness, rollout needs, enablement gaps, support trends, adoption blockers, and expansion opportunities.
Knowledge, Skills & Experience
- 8–10+ years of professional experience, including 6+ years in Product Management, preferably in B2B SaaS, enterprise software, AI, automation, or data driven products.
- Bachelor's degree in Business, Computer Science, Engineering, or a related field required.
- Proven experience as a senior individual contributor owning product strategy, execution, adoption, optimization, launch readiness, or value realization for complex product areas.
- Strong familiarity with emerging AI concepts such as GenAI, autonomous agents, MCPs, agent orchestration, AI evaluations, enterprise AI governance, trust, explainability, and responsible AI practices.
- Experience managing products post launch, including adoption, optimization, product health measurement, customer feedback, iterative improvement, and scale.
- Experience working directly with enterprise customers to synthesize customer feedback into clear product recommendations and roadmap priorities.
- Skilled at using data driven decision making, experimentation, customer insight, and prioritization frameworks such as RICE, ROI, and Value vs. Effort.
- Proven ability to partner cross functionally with Engineering, Design, Data Science, Product Operations, Product Marketing, Customer Success, Sales, Support, and Go to Market teams.
- Experience running early access, beta, design partner, pilot, or strategic customer adoption programs preferred.
- Deep understanding of Agile methodologies and product development tools such as JIRA, Confluence, Figma, Productboard, analytics platforms, or similar tools.
- Excellent written and verbal communication, storytelling, and stakeholder management skills.
Salary
- The expected base salary range for this role is CDN 125,000.00$ CAD 164,200.00, and individuals may be eligible to participate in our variable compensation program.
Additional Information
- Varicent is committed to creating a diverse environment and is proud to be an equal opportunity employer.
- This hiring process utilizes artificial intelligence tools to assist in candidate screening and assessment.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Varicent
Senior Product Manager
Toronto, CAN
SeniorFull Time
Varicent seeks a Senior Product Manager to lead AI adoption and customer value for its SaaS sales performance management platform. You will drive 1-to-n growth, adoption, and optimization of AI capabilities, working cros
2 days agoView →
Senior Product Manager
Toronto, CAN
SeniorFull Time
Varicent is seeking a Senior Product Manager, AI Strategy to drive the 0-to-1 strategy, incubation, and roadmap for new AI products and agents. This senior individual contributor role requires deep customer problem valid
3 days agoView →
Senior Product Manager - AI
Toronto, CAN
Senior
Varicent is seeking a Senior Product Manager, AI Adoption & Customer Value to lead the growth, adoption, and optimization of Varicent's AI portfolio. The role involves defining adoption strategies, working directly with
6 days agoView →
Senior Product Manager - AI
Toronto, CAN
SeniorFull Time
Varicent is seeking a Senior Product Manager to drive AI strategy and product development for enterprise sales performance management solutions. You will own the AI product roadmap, lead discovery, and partner with cross
1 weeks agoView →