Senior Product Manager
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Key skills for this role
About the Role
Varicent seeks a Senior Product Manager to lead AI adoption and customer value for its SaaS sales performance management platform. You will drive 1-to-n growth, adoption, and optimization of AI capabilities, working cross-functionally with product, engineering, and customer success.
Key Skills for This Role
Responsibilities
- Own the end to end strategy for adoption, optimization, and value realization of AI capabilities
- Work directly with strategic customers to understand workflow pain points and measure value
- Define adoption success metrics and product health measures
- Synthesize customer feedback and usage data to inform roadmap and prioritization
- Partner with Engineering, Design, and Data Science to deliver prioritized improvements
- Enable Product Marketing and Go to Market teams with positioning and enablement materials
- Drive cross functional alignment across Product, Engineering, Sales, and Customer Success
Requirements
- 8–10+ years of professional experience, including 6+ years in Product Management
- Bachelor's degree in Business, Computer Science, Engineering, or related field
- Proven experience as a senior individual contributor owning product strategy and adoption
- Strong familiarity with AI concepts such as GenAI, autonomous agents, and enterprise AI governance
- Experience working directly with enterprise customers
- Skilled in data driven decision making and prioritization frameworks (RICE, ROI, Value vs. Effort)
- Excellent written and verbal communication and stakeholder management skills
Full Job Posting
Role Overview
- Senior Product Manager, AI Adoption & Customer Value, leading 1 to n growth and adoption of Varicent's AI portfolio.
- Senior individual contributor role ensuring AI capabilities are trusted, adopted, and delivering measurable value.
- Partners with Product, Engineering, Design, Marketing, Customer Success, Sales, and customers.
Key Responsibilities
- Own the end to end strategy for adoption, optimization, value realization, and scale across AI capabilities.
- Lead strategic customer adoption programs, defining goals, success criteria, and feedback loops.
- Define adoption, product health, and value realization metrics.
- Synthesize customer feedback and adoption insights to inform roadmap.
- Partner with AI Strategy Product Manager to ensure new capabilities are adoption ready.
- Partner with Engineering, Design, and Data Science to deliver prioritized improvements.
- Enable Product Marketing and Go to Market teams with positioning and enablement materials.
- Partner with Customer Success, Sales, and Support to understand adoption blockers.
- Drive cross functional alignment and communicate progress across the business.
- Stay ahead of enterprise AI trends and contribute to product management practices.
Knowledge, Skills & Experience
- 8–10+ years professional experience, 6+ years in Product Management in B2B SaaS or enterprise software.
- Bachelor's degree in Business, Computer Science, Engineering, or related field.
- Proven experience as senior IC owning product strategy, adoption, and value realization.
- Strong familiarity with GenAI, autonomous agents, MCPs, agent orchestration, AI evaluations, and responsible AI.
- Experience managing products post launch including adoption and optimization.
- Experience working directly with enterprise customers to synthesize feedback.
- Skilled in data driven decision making and prioritization frameworks (RICE, ROI, Value vs. Effort).
- Experience running early access, beta, or pilot programs preferred.
- Deep understanding of Agile and tools like JIRA, Confluence, Figma, Productboard.
Compensation
- Base salary range: C125,000.00 164,200.00 CAD.
- Eligible for variable compensation program.
Success Criteria
- Short term (1 3 months): Develop deep understanding of products, build relationships, understand AI roadmap.
- Medium term (4 6 months): Own AI adoption strategy, lead customer programs, define success metrics.
- Long term (7+ months): Drive adoption and value realization, establish repeatable frameworks.
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