Senior Product Manager, Lending – ABL & SCF
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Key skills for this role
About the Role
CBD is seeking a Senior Product Manager to drive the payments acceptance business, including product development, portfolio management, and partnerships. The role requires expertise in merchant acquiring and POS finance, with a focus on strategic growth and digital roadmap execution.
Key Skills for This Role
Responsibilities
- Drive the payments acceptance business across digital/traditional acceptance and product development
- Develop product opportunity studies and business cases for new/enhanced products
- Manage and document changes to policies and procedures to improve client experience
- Develop business requirements for Merchant Banking & Partnership capabilities and work with IT, audit, risk, compliance, and operations
- Drive the merchant banking digital roadmap across contactless and emerging payment methodologies
Requirements
- Bachelor’s degree or equivalent
- Previous experience in managing merchant acquiring and POS finance
Full Job Posting
Job Purpose
- The role holder will be responsible for driving the payments acceptance business across digital/traditional acceptance, product development (including lending facilities), portfolio management, partnerships/relationship management, technology, operations risk management and service delivery.
Principle Accountabilities
- Ensure business stability, growth, strategic alignment and enhanced profitability for Merchant Banking & Partnerships.
- Act as an industry expert and primary contact for all internal stakeholders on Merchant Banking & Partnerships and POS finance.
- Develop product opportunity studies highlighting benefits, costs & risks, and prepare business cases for new/enhanced products.
- Establish strategic priorities, sales objectives, and revenue goals for products and distribution channels.
- Manage and document changes to policies and procedures during client on boarding.
- Adhere to policies including escalation and compliance requirements.
- Develop business requirements for building Merchant Banking & Partnership capabilities and work with IT, audit, risk, compliance, operations and other stakeholders.
- Analyse, plan and execute Pilots and Proof of Concepts for product innovation.
- Serve as subject matter expert to review client needs, formulate proposals, and resolve complex client issues.
- Understand bank infrastructure to support product launches and work with technology and Operations.
- Communicate product updates and market trends to sales and implementation teams.
- Drive the merchant banking digital roadmap across contactless and emerging payment methodologies.
Experience and Qualifications
- Bachelor’s degree or equivalent
- Previous experience in managing merchant acquiring and POS finance
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