Senior Product Manager, Lending – ABL & SCF
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Key skills for this role
About the Role
CBD seeks a Senior Product Manager to drive the payments acceptance business, including lending facilities and merchant banking. The role involves product development, portfolio management, and stakeholder collaboration to enhance profitability and strategic alignment.
Key Skills for This Role
Responsibilities
- Drive the payments acceptance business across digital/traditional acceptance and product development including lending facilities.
- Develop product opportunity studies, business cases, and strategies for new/enhanced products.
- Establish strategic priorities, sales objectives, and revenue goals for products and distribution channels.
- Manage and document changes to policies and procedures to improve client experience and regulatory compliance.
- Develop business requirements for Merchant Banking & Partnership capabilities and work with IT, audit, risk, and operations.
- Analyze, plan, and execute Pilots and Proof of Concepts for product innovation.
- Serve as subject matter expert to review client needs, formulate proposals, and resolve complex client issues.
- Communicate product updates and market trends to sales and implementation teams and monitor product performance.
- Drive the merchant banking digital roadmap across contactless and emerging payment methodologies.
- Foster trusting partnerships with clients through consultative sales approach.
Requirements
- Bachelor's degree or equivalent
- Previous experience in managing merchant acquiring and POS finance
Full Job Posting
Job Purpose
- The role holder will be responsible for driving the payments acceptance business across digital/traditional acceptance, product development (including lending facilities), portfolio management, partnerships/relationship management, technology, operations risk management and service delivery.
Principle Accountabilities
- Ensure business stability, growth, strategic alignment and enhanced profitability for Merchant Banking & Partnerships.
- Act as an industry expert and primary contact for all internal stakeholders on Merchant Banking & Partnerships and POS finance.
- Develop product opportunity studies highlighting benefits, costs & risks, and prepare business cases and strategy for new/enhanced products roll out.
- Establish strategic priorities, sales objectives, and revenue goals for products and distribution channels.
- Manage and document changes to policies and procedures that arise during client on boarding process.
- Adhere to policies including escalation and compliance requirements.
- Develop business requirements for building Merchant Banking & Partnership capabilities and work with IT, audit, risk, compliance, operations.
- Analyse, plan and execute Pilots and Proof of Concepts for product innovation.
- Serve as subject matter expert to review client needs, formulate proposals, and resolve complex client issues.
- Communicate new product updates and enhancements, market trends to sales and implementation teams.
- Drive the merchant banking digital roadmap across contactless and emerging payment methodologies.
- Foster trusting partnerships by proactively developing relationships and consultative sales approach.
Experience And Qualifications
- Bachelor’s degree or equivalent
- Previous experience in managing merchant acquiring and POS finance
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