Senior Manager, Training Operations
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Key skills for this role
About the Role
Adecco seeks an Emirati Senior Manager, Training Operations for a Dubai Government client. The role involves leading logistics, operations, and budget governance for a training center to ensure seamless program delivery.
Key Skills for This Role
Responsibilities
- Develop and implement logistics and operations policies, processes, and frameworks
- Translate operational plans into actionable priorities and monitor performance KPIs
- Produce regular reports on logistics quality and participant satisfaction
- Establish strategic partnerships with internal stakeholders and external training/logistics providers
- Conduct benchmarking against international standards to support continuous improvement
- Oversee planning and execution of training programs, events, and related logistics
- Manage facility operations including scheduling, visitor management, and reception services
- Coordinate access, security approvals, and stakeholder communications
- Collaborate with procurement, finance, and vendors to deliver logistics, hospitality, and technical services
- Ensure effective internal and external communication campaigns
- Manage document control and electronic archiving systems
- Oversee budget planning, expenditure tracking, and approvals
Requirements
- Emirati
- Bachelor’s degree in Business Administration, Logistics, Operations, HR, or related field (Master’s preferred)
- 12–14 years of experience
- Certifications (Preferred): Project Management (PMP/PRINCE2), Supply Chain/Logistics (e.g., CSCP), or Learning Systems certifications
Full Job Posting
Job Purpose
- Calling all Emiratis! A very rare opportunity has arisen with one of our key Dubai Government clients who are looking for a very strong Emirati to lead and manage end to end logistics, operations, and budget governance for a Government entity training center to ensure seamless program delivery, effi
Strategy & Planning
- Develop and implement logistics and operations policies, processes, and frameworks.
- Translate operational plans into actionable priorities and monitor performance KPIs.
- Produce regular reports on logistics quality and participant satisfaction.
- Establish strategic partnerships with internal stakeholders and external training/logistics providers.
- Conduct benchmarking against international standards to support continuous improvement.
Operations Management
- Oversee planning and execution of training programs, events, and related logistics.
- Manage facility operations including scheduling, visitor management, and reception services.
- Coordinate access, security approvals, and stakeholder communications.
- Collaborate with procurement, finance, and vendors to deliver logistics, hospitality, and technical services.
- Ensure effective internal and external communication campaigns.
- Manage document control and electronic archiving systems.
- Oversee budget planning, expenditure tracking, and approvals.
- Support asset management and operational decision making processes.
- Lead, coach, and develop team members to achieve high performance.
Continuous Improvement & Innovation
- Enhance systems and optimize the use of learning technologies.
- Analyze performance data, satisfaction metrics, and benchmarking insights to improve processes.
- Drive innovation initiatives to enhance operational efficiency and service quality.
Key Requirements
- Education: Bachelor’s degree in Business Administration, Logistics, Operations, HR, or related field (Master’s preferred).
- Experience: 12–14 years
- Certifications (Preferred): Project Management (PMP/PRINCE2), Supply Chain/Logistics (e.g., CSCP), or Learning Systems certifications.
Core Competencies
- Operations & logistics management
- Budgeting and financial planning
- Governance and compliance
- Training and learning center management
- Project and program management
- Quality management and continuous improvement
- Stakeholder management and communication
- Innovation and service excellence
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