Senior Manager, Supplier Management
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Key skills for this role
About the Role
Scotiabank is seeking a Senior Manager, Supplier Management to lead strategic supplier relationships and drive value across a high-impact category portfolio.
Key Skills for This Role
Responsibilities
- Act as a trusted commercial advisor to the business, balancing value, risk, service quality, supplier performance, and customer impact.
- Provide strategic category and supplier leadership across business segments, with accountability for key supplier relationships and contract outcomes.
- Build and maintain strong relationships with Business Line leaders, Supplier Account Executives, Contract Owners, and sourcing partners.
- Advance best in class supplier management practices including governance routines, performance scorecards, issue management, renewal planning, and continuous improvement.
- Monitor supplier performance, contract compliance, service levels, and commercial commitments, proactively addressing risks and leading escalations.
- Lead and facilitate supplier governance meetings that drive clear decisions, measurable actions, and accountability.
- Identify and deliver value creation opportunities including savings, cost avoidance, productivity improvements, supplier innovation, and risk reduction.
- Ensure effective business controls and governance, maintaining adherence to operational risk, regulatory compliance, and AML/ATF frameworks.
Requirements
- Bachelor's degree in Business, Management, or related field
- 5 10+ years of progressive experience in procurement, supplier management, vendor management, strategic sourcing, contract management, or third party risk management
- Proven experience managing strategic suppliers or complex vendor relationships
- Strong negotiation, change leadership, and conflict resolution skills
- Exceptional stakeholder management skills with ability to influence senior leaders
- Solid understanding of financial services industry regulations (e.g., OSFI, OCC, CFPB, UDAAP) preferred
- Familiarity with modern procurement, contract lifecycle management, supplier risk, workflow, analytics, and reporting tools
Full Job Posting
The Role
- As a Senior Manager, Supplier Management, you will play a strategic role in how the Bank partners with, governs, and creates value from its supplier ecosystem.
- You will own supplier management activities for a high impact category portfolio, helping shape commercial outcomes, strengthen supplier performance, manage third party risk, and unlock enterprise wide value across areas such as Technology/IT, Professional Services, Real Estate & Facilities, Corpora
Is this role right for you? In this role, you will:
- Act as a trusted commercial advisor to the business, bringing a procurement first mindset that balances value, risk, service quality, supplier performance, and customer impact.
- Provide strategic category and supplier leadership across business segments, with accountability for key supplier relationships, contract outcomes, supplier performance, and lifecycle value.
- Build and maintain strong relationships with Business Line leaders, Supplier Account Executives, Contract Owners, and sourcing partners to develop an enterprise view of supplier opportunities, risks, and priorities.
- Advance best in class supplier management practices, including governance routines, performance scorecards, issue management, renewal planning, and continuous improvement aligned to enterprise frameworks.
- Partner with Business Lines and Contract Owners to build a forward looking pipeline of contract renewals, sourcing events, supplier reviews, and commercial opportunities.
- Monitor supplier performance, contract compliance, service levels, and commercial commitments, proactively addressing risks and leading escalations with enterprise wide impact.
- Lead and facilitate supplier governance meetings that drive clear decisions, measurable actions, transparent performance conversations, and accountability across stakeholders.
- Identify and deliver value creation opportunities, including savings, cost avoidance, productivity improvements, supplier innovation, and risk reduction in collaboration with Strategic Sourcing and Business Lines.
- Operate with a strong third party risk mindset, ensuring supplier activities align with the Bank’s risk appetite and applicable Operational Risk, Regulatory Compliance, AML/ATF, conduct risk, and third party risk management expectations.
- Champion a high performance, inclusive team environment by attracting, developing, and retaining talent, communicating vision, values, and strategy clearly, and driving succession and development planning.
- Ensure effective business controls and governance, maintaining adherence to key frameworks such as Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook, and Guidelines for Business Conduct.
- Collaborate closely across Global Procurement Services and Strategic Sourcing teams to deliver a seamless 'OneGPS' experience that positions Procurement as a proactive, strategic partner to the business.
Do you have what it takes to succeed in this role?
- A Bachelor’s degree in Business, Management, or a related field (Master’s degree is an asset)
- 5–10+ years of progressive experience in procurement, supplier management, vendor management, strategic sourcing, contract management, or third party risk management, ideally within a complex or global environment
- Proven experience managing strategic suppliers or complex vendor relationships, including performance management, governance, issue escalation, and lifecycle planning
- Strong negotiation, change leadership, and conflict resolution skills, with the ability to navigate ambiguity and align stakeholders around practical commercial solutions
- Exceptional stakeholder management skills, including the ability to influence and communicate effectively with senior leaders
- The ability to translate complex supplier, technical, operational, risk, and financial information into clear recommendations and actionable strategies
- Solid understanding of financial services industry regulations (e.g., OSFI, OCC, CFPB, UDAAP) and their impact on third party relationships (preferred)
- Strong business acumen and strategic thinking
- Demonstrated ability to build collaborative relationships across diverse, global teams
- Excellent communication, interpersonal, and professionalism skills
- Familiarity with modern procurement, contract lifecycle management, supplier risk, workflow, analytics, and reporting tools
- A strong understanding of Bank business units and how they operate
What’s in it for you?
- A strategic procurement leadership role with exposure to senior stakeholders, complex categories, enterprise supplier relationships, and meaningful commercial impact
- The opportunity to help shape how Scotiabank manages supplier value, performance, risk, innovation, and governance across the enterprise
- A competitive rewards program including bonus, flexible vacation, personal and sick days, and comprehensive benefits that start on your first day.
- Diversity, Equity, Inclusion & Allyship We strive to create an inclusive culture where every employee is empowered to reach their fullest potential.
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