Senior Manager - Payments, Cards & Channels
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Key skills for this role
About the Role
Zand is seeking a Senior Manager to own and drive the bank's end-to-end Payments, Cards and Channels agenda for Corporate and SME clients. The role involves leading product strategy, innovation, digital channel development, and ensuring regulatory compliance.
Key Skills for This Role
Responsibilities
- Own and drive the Payments, Cards & Channels product strategy across Corporate and SME Banking.
- Lead product innovation, digital channel development, API enabled solutions, and payment ecosystem partnerships.
- Grow transaction volumes, fee income, and profitability through differentiated payment and cash management solutions.
- Deliver exceptional client experiences through optimized onboarding, implementation, and service journeys.
- Ensure regulatory compliance, risk management, and governance across payments and card products.
- Collaborate with cross functional teams and external partners to execute strategic initiatives and drive business growth.
- Lead stakeholder engagement and foster a high performance, customer centric culture.
Requirements
- Master’s or Engineering degree (preferably in Computer Science)
- Minimum 8 years of experience in transaction banking/payments/cards (with focus on Corporate/SME clients)
- At least 4–5 years in a product management or leadership role
- Advanced expertise in payments and cash management products
- Strong knowledge of payments infrastructure and standards
- Experience in integration and system implementation
- Proficiency with APIs and developer portals
- In depth understanding of corporate cards and scheme rules
- Skilled in solution positioning for corporate clients
- Ability to design and optimize end to end client journeys
- Expertise in data analytics and product performance management
- Robust risk, compliance, and regulatory knowledge (operational, AML/CFT, etc.)
Full Job Posting
Job Purpose
- To own and drive the bank’s end‑to‑end Payments, Cards and Channels agenda for Corporate and SME clients, ensuring robust, scalable and innovative payment solutions that maximize transaction volumes and fee income growth while maintaining strong risk and compliance standards.
- The role holder will lead the design, implementation and continuous optimization of cash management, domestic and cross‑border payments, collections and cards propositions, leveraging modern rails, APIs and digital channels to deliver superior customer experience, operational efficiency and differen
Key Responsibilities
- Own and drive the Payments, Cards & Channels product strategy across Corporate and SME Banking.
- Lead product innovation, digital channel development, API enabled solutions, and payment ecosystem partnerships.
- Grow transaction volumes, fee income, and profitability through differentiated payment and cash management solutions.
- Deliver exceptional client experiences through optimized onboarding, implementation, and service journeys.
- Ensure regulatory compliance, risk management, and governance across payments and card products.
- Collaborate with cross functional teams and external partners to execute strategic initiatives and drive business growth.
- Lead stakeholder engagement and foster a high performance, customer centric culture.
Key Skills, Qualifications & Experience
- Master’s or Engineering degree (preferably in Computer Science). Professional certifications in payments, cash management, or cards (e.g., ACI, ACT, card schemes) are an advantage.
- Minimum 8 years of experience in transaction banking/payments/cards (with focus on Corporate/SME clients), including at least 4–5 years in a product management or leadership role.
- Advanced expertise in payments and cash management products.
- Strong knowledge of payments infrastructure and standards.
- Experience in integration and system implementation.
- Proficiency with APIs and developer portals.
- In depth understanding of corporate cards and scheme rules.
- Skilled in solution positioning for corporate clients.
- Ability to design and optimize end to end client journeys.
- Expertise in data analytics and product performance management.
- Robust risk, compliance, and regulatory knowledge (operational, AML/CFT, etc.).
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