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Senior Manager Network Operations

Dubai Holding
Dubai, UAE
Full Time
Manager
Onsite
2 weeks ago
Network Infrastructure ManagementLAN/WANWirelessCloud NetworkingJuniperAruba
Free

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Company Overview

  • Established in 2004, Dubai Holding is a global investment company with investments in more than 34 countries and a combined workforce of nearly 45,000 individuals.
  • Dubai Holding is committed to the diversification of Dubai’s non oil economy. Our portfolio, valued at over AED 280+ billion, spans 10 sectors.

Role Overview

  • Dubai Holding is currently seeking a Senior Manager – Network Operations reporting to the Director – Infrastructure.
  • The role holder is responsible for the delivery, operation, and continuous improvement of Dubai Holding's enterprise network services across the organization, including LAN, WAN, wireless, and cloud connectivity.
  • The role ensures the network estate is reliable, secure, scalable, and cost effective, supporting business operations and digital initiatives across the Group.

Network Infrastructure Management

  • Manage the design, deployment, and lifecycle of the organization's core network infrastructure, including LAN, WAN, wireless, cloud connectivity, switches, routers, and data centre networks
  • Ensure seamless connectivity, redundancy, performance, and scalability across all sites and platforms
  • Maintain accurate network documentation, including network diagrams, configurations, and operating procedures
  • Manage end of life replacement of network equipment and software, ensuring conformance to technical standards and alignment with technology initiatives
  • Manage the end to end network environment, including provisioning, scaling, and operational security, to deliver stable and performant services
  • Manage the enterprise wireless network, ensuring reliable and secure connectivity for users and devices, and applying best practices for coverage, capacity, and security

Network Operations & Service Reliability

  • Monitor network performance and proactively address availability, capacity, and reliability issues
  • Maintain remote access solutions for secure connectivity across remote and mobile users
  • Implement and maintain monitoring, alerting, and disaster recovery practices to support high availability
  • Manage incident response for network related issues, leading root cause analysis and service restoration
  • Drive operational improvements in change management and daily operations, ensuring consistent adherence to standard procedures
  • Develop, maintain, and regularly test disaster recovery plans to protect business continuity, including analysis of hybrid cloud connectivity to avoid service interruptions

Network Security & Compliance

  • Ensure all network solutions adhere to security and compliance standards, incorporating defined architecture principles and design patterns
  • Collaborate with Cybersecurity teams to embed security controls into network operations
  • Support audit and assurance activities related to network systems
  • Configure, upgrade, and maintain enterprise grade firewalls, VPNs, ACLs, and routing protocols to ensure network security and performance

Vendor & Budget Management

  • Manage operational and capital budgets across the network estate (approximately AED 25m OPEX and AED 20 30m CAPEX)
  • Identify cost optimisation opportunities and ensure cost effective service delivery
  • Manage relationships with network technology vendors, telecommunications providers, and service partners
  • Verify and coordinate preparation of RFI/RFP/RFQ documents and approve BOQs for network devices
  • Lead vendor communications during technology selection and solution review processes

Project Delivery & Stakeholder Collaboration

  • Lead delivery of network related projects from inception to implementation, working with IT teams and stakeholders
  • Support validation of new network solutions, ensuring alignment with the Group's architecture roadmap and security standards
  • Collaborate with Enterprise Architecture, Cybersecurity, and Application teams to embed best practices across the organization
  • Implement network services across Cloud and On Premises Data Centres and campus networks, managing platforms including routing, switching, wireless, voice, video, and security
  • Approve new Data Centre Network (DCN) high level and low level designs, ensuring performance, scalability, and reliability of approved solutions
  • Lead optimisation of DCN topologies and approve architecture changes, supporting continuous improvement of the network estate

Who We Are Looking For

  • Proven track record of at least 6 8 years in leading and managing an enterprise network environment, with experience in cloud networking
  • Demonstrated expertise in network operations management
  • Previous experience working in large corporate environments
  • Comprehensive understanding of networking components

Education / Professional Certifications

  • Bachelor’s degree in computer science, Information Technology, Engineering or a related field (essential)
  • Master's degree in a relevant technical or business discipline (desirable)
  • Industry standard technical certifications

Technical Competencies

  • Hands on experience with a wide range of technologies Juniper, Aruba, F5, Cisco technologies
  • Deep knowledge and experience of TCP/IP, BGP, OSPF, MPLS, IS IS, VxLAN, EVPN, QoS, GRE, IPsec and DNS.
  • Profound understanding of network protocols, topologies, and architecture
  • Strong experience with network security practices and technologies
  • Expertise in managing complex, multi site networks, including LAN, WAN, and wireless technologies
  • Detailed knowledge about DCN concepts (CLOS, spine leaf, non blocking architecture)
  • Expert level knowledge in core network technologies: routing and switching, QoS, overlay technologies (VXLAN, GRE, MPLS)
  • Deep understanding of Data Centre SDN architectures and protocols

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