Senior Manager, Intelligent Automation & Orchestration
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Key skills for this role
About the Role
Vancity is seeking a Senior Manager to lead enterprise automation and evolve it into a product-driven, AI-enabled orchestration function. You will lead a team of automation engineers, drive integration of RPA, AI/ML, and GenAI, and own the automation product roadmap.
Key Skills for This Role
Responsibilities
- Own the automation product roadmap, aligning priorities to business value, ROI, user impact, and scalability
- Oversee design, development, testing, and deployment of reliable, scalable, production ready automation solutions
- Define and execute enterprise automation strategy aligned to AI CoE priorities, integrating AI/ML and GenAI capabilities into agentic workflows
- Bridge Automation, Applied ML, and GenAI pods to deliver end to end, production ready solutions
- Build reusable automation and orchestration patterns, including workflow automation, system integration, and AI + automation orchestration
- Align delivery with Azure, Databricks, enterprise architecture, and core systems such as T24 and CRM
- Lead vendor and platform oversight across automation and AI platforms, including UiPath, Power Automate, and the Microsoft ecosystem
- Ensure automation solutions meet organizational policies, regulatory requirements, and security standards
- Lead and develop automation engineers and developers, fostering innovation, accountability, and high quality delivery
Requirements
- 10+ years of experience in automation, enterprise technology, or digital delivery
- Strong expertise in RPA and workflow orchestration
- Demonstrated experience integrating automation with AI/ML/GenAI solutions
- Strong product mindset including roadmap ownership and value driven prioritization
- Hands on experience with APIs, enterprise integration, Azure architectures, CI/CD, monitoring, production support, and programming in Python, VB.NET, C#, and SQL
- Strong understanding of governance, auditability, compliance, and risk in automated and AI driven processes
- Excellent stakeholder management and communication skills
- Experience with workflow orchestration, queue management, and scheduling tools such as UiPath Orchestrator
- Certified Professional Specialized AI Professional Certification
- Certified Professional Automation Developer
Full Job Posting
Your Role in Supporting Our Members
- Lead the enterprise automation capability while evolving it into a product driven, AI enabled orchestration function.
- Drive end to end orchestration across AI CoE pods (Automation, Applied ML, and GenAI).
- Lead a team of automation engineers and drive integration of RPA, AI/ML, and GenAI capabilities.
- Full time, permanent role based at Vancity head office, hybrid or remote work arrangement.
How You’ll Make an Impact
- Own the automation product roadmap, aligning priorities to business value, ROI, user impact, and scalability.
- Ensure solutions are user centric across branch, operations, risk, and digital teams.
- Drive reuse across use cases and business units, reducing bespoke builds.
- Oversee design, development, testing, and deployment of reliable, scalable, production ready automation solutions.
- Ensure solutions are integrated into enterprise systems and workflows.
- Establish standards for monitoring, observability, incident management, and operational support.
- Define and execute enterprise automation strategy aligned to AI CoE priorities.
- Bridge Automation, Applied ML, and GenAI pods to deliver end to end, production ready solutions.
- Provide technical leadership for the Intelligent Automation pod and its talent base.
- Build reusable automation and orchestration patterns.
- Align delivery with Azure, Databricks, enterprise architecture, and core systems such as T24 and CRM.
- Lead vendor and platform oversight across automation and AI platforms.
What You’ll Bring to the Team
- 10+ years of experience in automation, enterprise technology, or digital delivery.
- Strong expertise in RPA and workflow orchestration.
- Demonstrated experience integrating automation with AI/ML/GenAI solutions.
- Strong product mindset, including roadmap ownership, value driven prioritization, and user centric design.
- Hands on experience with APIs, enterprise integration, Azure architectures, CI/CD, monitoring, production support, and programming in Python, VB.NET, C#, and SQL.
- Strong understanding of governance, auditability, compliance, and risk considerations in automated and AI driven processes.
- Excellent stakeholder management and communication skills across business and technology.
- Experience with workflow orchestration, queue management, and scheduling, including tools such as UiPath Orchestrator.
Certifications
- Certified Professional Specialized AI Professional Certification
- Certified Professional Automation Developer
You’ll Thrive Here If You Are
- Hands on leader You stay close to delivery while leading strategy.
- Product driven You think in terms of outcomes, not just solutions.
- Strategic & technical You can zoom out to vision and zoom into details.
- Collaborative You work across business, risk, and technology teams.
- Innovative You are curious about how AI and automation can transform processes.
- Quality focused You build scalable, reusable, and reliable solutions.
- Adaptable You are comfortable navigating ambiguity and evolving requirements.
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