Senior Manager Infrastructure - Dubai Holding Community Management
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Key skills for this role
About the Role
Dubai Holding Community Management seeks a Senior Manager Infrastructure to oversee infrastructure and landscaping operations, manage projects, and ensure compliance with standards.
Key Skills for This Role
Responsibilities
- Oversee infrastructure & landscaping operations across communities, ensuring quality, timelines, budgets, and service provider performance
- Supervise all infrastructure related projects, including utilities, public realm assets, and landscaping
- Ensure compliance with FM systems, processes, and standards while providing technical guidance
- Lead tendering and procurement planning for infrastructure services
- Manage and attend to customer complaints to ensure compliance with DCM service quality standards
- Manage service agreements and monitor service providers’ performances
- Support service charge budgeting and apply value engineering to optimize operational and maintenance costs
- Track budgets vs. actuals, prepare forecasts, and highlight variances
- Drive continuous improvement by adopting best practices in infrastructure maintenance and asset management
- Lead and develop the team through performance management
Requirements
- Bachelor’s degree in Mechanical, Civil, or Electrical Engineering
- 8+ years in infrastructure construction and 4+ years in maintenance management
- Strong expertise in infrastructure systems, processes, standards, and local regulations (roads, utilities, sewage)
- Proven experience managing contractors and third party service providers within community or property management environments
- Advanced analytical, project management, and problem solving skills
- Proficiency in property management systems, CRM tools, and MS Office
- Strong leadership and communication skills with a customer centric mindset
Full Job Posting
About the Job
- An opportunity has arisen for a Senior Manager Infrastructure to join Dubai Holding Community Management.
- The role oversees infrastructure & landscaping operations, manages projects, ensures compliance, and leads tendering and procurement.
Key Responsibilities
- Oversee infrastructure & landscaping operations across communities, ensuring quality, timelines, budgets, and service provider performance.
- Supervise all infrastructure related projects, including utilities, public realm assets, and landscaping.
- Ensure compliance with FM systems, processes, and standards while providing technical guidance.
- Lead tendering and procurement planning for infrastructure services.
- Manage and attend to customer complaints to ensure compliance with DCM service quality standards.
- Manage service agreements and monitor service providers’ performances.
- Support service charge budgeting and apply value engineering to optimize operational and maintenance costs.
- Track budgets vs. actuals, prepare forecasts, and highlight variances.
- Drive continuous improvement by adopting best practices in infrastructure maintenance and asset management.
- Lead and develop the team through performance management.
About You
- Bachelor’s degree in Mechanical, Civil, or Electrical Engineering.
- 8+ years in infrastructure construction and 4+ years in maintenance management.
- Strong expertise in infrastructure systems, processes, standards, and local regulations (roads, utilities, sewage).
- Proven experience managing contractors and third party service providers within community or property management environments.
- Advanced analytical, project management, and problem solving skills.
- Proficiency in property management systems, CRM tools, and MS Office.
- Strong leadership and communication skills with a customer centric mindset.
About the Benefits
- Competitive compensation, career development opportunities, and a collaborative work environment.
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