Senior Manager - GLP & Inventory
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Key skills for this role
Key Skills for This Role
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Responsibilities
- Can you turn operational complexity into operational excellence?
- At Emirates Flight Catering, we operate at scale — and behind every successful operation are strong systems, smart decisions, the right resources and a relentless focus on continuous improvement.
- We are looking for an experienced Senior Manager – Operations Support & Excellence to help us take that to the next level.
- This is a senior leadership role for someone who can look across a large and complex operation, understand what the data is telling us, challenge how things are done today and translate insight into measurable improvements.
- What will you be leading?
- You’ll take ownership of the Operations Support & Excellence function, with a broad remit spanning:
- Operational excellence, efficiency and continuous improvement • Performance analytics, dashboards, KPIs and data-driven decision making • LEAN processes and optimisation of cost and resources • CAPEX, OPEX and manpower planning • Technology enhancements and operational improvement projects • Resource planning, deployment and utilisation • SOPs, SLAs and operational standards • Business continuity and operational resilience • Customer communication, ERP transactions, billing and invoicing • Training, capability building and succession planning
- Just as importantly, you’ll lead a sizeable team and work closely with senior operational leaders and cross-functional stakeholders to identify opportunities, solve problems and continuously improve how we operate.
Qualifications
- Who are we looking for?
- You’ll bring a minimum of 8 years’ experience leading large-scale operational activities , ideally within logistics, catering and/or an airside environment , together with a strong track record of delivering operational efficiency initiatives and service improvements.
- You should be comfortable working with both people and data — able to analyse complex information, identify what needs to change, influence stakeholders and turn ideas into practical solutions.
- A Bachelor’s degree or equivalent qualification is required, with Lean Six Sigma highly desirable.
- If you are someone who naturally asks “How can we do this better?” and has the leadership experience to turn the answer into action, we would like to hear from you.
- Join us and help shape the next chapter of Operations Support & Excellence at Emirates Flight Catering.
About Emirates Flight Catering
Dubai-based airline, airport, event and VIP caterer serving airlines, hospitality groups, airports and retail customers.
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